Team Manager-Tech Sales

Recruitify_HR; Mandaluyong; On-site; PHP 1,100,000 - 1,800,000; Full time

Job summary

A recruiting agency is looking for an Account Manager for GoDaddy in Mandaluyong. This onsite position involves driving sales operations, coaching team members, and ensuring customer satisfaction. Candidates should have a bachelor's degree, 3-5 years in a similar role, and strong skills in sales, team management, and communication. Experience in CRM tools and a background in sales or software environments are essential.

Qualifications

• 3-5+ years of proven success in a similar role.
• 2+ years of team management experience.
• Ability to drive performance and accountability.
• Mentoring and delivering constructive feedback to drive improvement.
• Excellent communication, listening, and collaboration skills.
• Proficiency in data-driven insights and CRM tools for decisions.
• Experience in strategic planning aligning teams with business goals.
• Proven resilience and adaptability in changing environments.
• Sales background with Website and Marketing knowledge preferred.

Responsibilities

• Drive daily sales operations by setting goals and tracking performance.
• Empower team members through training and mentoring.
• Utilize key metrics to ensure team objectives are met.
• Shape Sales Strategy: Design and implement sales strategies aligned with company goals.
• Inspire Excellence: Create a high-energy environment where top performers are recognized.
• Focus on Customers: Ensure exceptional service and prompt handling of escalations.
• Drive Results: Provide actionable insights and regular performance reports to management.

Skills

Sales Background

Team Management

Excellent Communication

Data-Driven Insights

Mentoring and Development

Team management

CRM familiarity

Customer focus

Education

Bachelor's degree in business or related field

MBA (preferred)

Tools

CRM tools

Job description

Overview

Account: GoDaddy (Webhosting) Inbound Support (sales)

Location: Shaw, Mandaluyong

Work Setup: Full onsite (Shaw, Mandaluyong)

Hiring Urgency: ASAP

Responsibilities

• Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.
• Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
• Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
• Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company\'s vision and goals.
• Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
• Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
• Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.

Qualifications

• Our most successful candidates will have:
• A Bachelors degree in business or a related field (an MBA is a plus).
• 3-5+ years of proven success in a similar role within a relevant industry.
• 2+ years of team management experience, with a focus on driving performance, goal-setting, and accountability.
• A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.
• Excellent communication skills, with a focus on listening, clarity, and collaboration.
• Proficiency in using data-driven insights, CRM tools, and problem-solving to make informed decisions.
• Experience in strategic planning, aligning team efforts with broader business objectives for long-term success.
• A track record of handling challenges with resilience and adaptability.
• A strong commitment to customer satisfaction and relationship-building.
• Sales Background is highly recommended.
• Background with Website and Marketing

Key Qualifications

• Strong background in Sales and/or Software environment
• Technical knowledge required, including basic understanding of domain management, web hosting, and cPanel
• Proven experience in setting and driving sales targets
• Ability to identify key leading indicators to improve sales performance
• Experience in conducting Root Cause Analysis and implementing Action Plans
• Strong leadership, coaching, and SMART Coaching skills
• Capable of developing and executing 30-60-90 day performance plans
• Relevant leadership and functional tenure in a similar role