A reputable HR firm in Metro Manila is seeking a qualified manager to lead sales operations and drive team performance. This role requires a Bachelor's degree and 3-5 years of experience, with a focus on mentoring and strategic sales planning. The candidate should excel in communication and data-driven insights to meet goals. This position offers a dynamic environment for professional growth and contributions towards achieving exceptional customer service.
Qualifications
3-5+ years of success in a similar role within the industry.
2+ years of team management experience focused on performance.
Strong commitment to customer satisfaction and relationship-building.
Responsibilities
Drive daily sales operations and track team performance.
Empower team members through coaching and skill development.
Design and implement sales strategies aligned with company goals.
Skills
Team management
Sales strategy
Mentoring
Communication
Data-driven decision making
Customer satisfaction
Education
Bachelor's degree in business or related field
MBA (plus)
Tools
CRM tools
cPanel
Job description
Managers In This Role Get To
Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.
Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company’s vision and goals.
Inspire Excellence: Foster a motivating, high‑energy environment where top performers are recognized, and morale stays high.
Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.
Qualifications
A Bachelors degree in business or a related field (an MBA is a plus).
3-5+ years of proven success in a similar role within a relevant industry.
2+ years of team management experience, with a focus on driving performance, goal‑setting, and accountability.
A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.
Excellent communication skills, with a focus on listening, clarity, and collaboration.
Proficiency in using data‑driven insights, CRM tools, and problem‑solving to make informed decisions.
Experience in strategic planning, aligning team efforts with broader business objectives for long‑term success.
A track record of handling challenges with resilience and adaptability.
A strong commitment to customer satisfaction and relationship‑building.
Sales Background is highly recommended.
Background with Website and Marketing.
Key Qualifications
Strong background in Sales and/or Software environment.
Technical knowledge required, including basic understanding of domain management, web hosting, and cPanel.
Proven experience in setting and driving sales targets.
Ability to identify key leading indicators to improve sales performance.
Experience in conducting Root Cause Analysis and implementing Action Plans.
Strong leadership, coaching, and SMART Coaching skills.
Capable of developing and executing 30-60-90 day performance plans.
Relevant leadership and functional tenure in a similar role.