Team Leader, QA & Training (Graveyard Shift)

On Spot Global Corporation; Angeles; On-site; PHP 335,000 - 558,000; Full time

Job summary

A dynamic startup specializing in outsourcing solutions seeks a highly motivated Team Leader to manage data entry quality and support team performance. Responsibilities include QA checks, coaching, leading training sessions, and assisting with data entry during peak times. Ideal candidates have remote team management experience and strong communication skills. Willingness to work the graveyard shift is required. Join us in making a difference in the logistics industry.

Qualifications

• Experience with remote team management or virtual coaching.
• Familiarity with student management systems like SchoolMint or similar platforms.
• Previous experience in training or onboarding new team members.

Responsibilities

• Conduct regular quality assurance checks for data entry tasks.
• Provide coaching and feedback to team members for performance.
• Lead training sessions for new team members.
• Upskill existing team by identifying areas for improvement.
• Assist the team with data entry during peak periods.

Skills

Leadership

Coaching

Communication

Attention to detail

Data entry assistance

Tools

GSuite

Zendesk

Slack

Schoolmint

Job description

A dynamic startup specializing in outsourcing solutions seeks a highly motivated Team Leader to manage data entry quality and support team performance. Responsibilities include QA checks, coaching, leading training sessions, and assisting with data entry during peak times. Ideal candidates have remote team management experience and strong communication skills. Willingness to work the graveyard shift is required. Join us in making a difference in the logistics industry.