Global BPO Operations Lead (Onsite, Graveyard Shift)

Internationalseo; Quezon City; On-site; PHP 355,446 - 425,754; Full time

Job summary

A leading BPO company is seeking an experienced Operations Supervisor to manage and oversee a team in the dynamic environment of Silver City. The ideal candidate will drive performance and ensure service delivery standards are met while supporting international markets. Applicants should have at least 2 years of supervisory experience in a BPO setting and strong leadership skills. This role requires working onsite during a graveyard shift. Immediate start preferred.

Qualifications

• Minimum of 2 years supervisory experience in a BPO environment.
• Strong leadership and team management skills required.
• Must be willing to work onsite in Silver City.

Responsibilities

• Manage and oversee a team in a BPO environment.
• Support international markets and drive team performance.
• Ensure service delivery standards are met.

Skills

Leadership skills

Team management

Education

Bachelor's degree or equivalent

Job description

A leading BPO company is seeking an experienced Operations Supervisor to manage and oversee a team in the dynamic environment of Silver City. The ideal candidate will drive performance and ensure service delivery standards are met while supporting international markets. Applicants should have at least 2 years of supervisory experience in a BPO setting and strong leadership skills. This role requires working onsite during a graveyard shift. Immediate start preferred.