TEAM LEADER – HR DATA MANAGEMENT

Private Advertiser

Philippines

On-site

PHP 720,000 - 960,000

Full time

6 days ago

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Benefits offered by this job

Sign-on bonus

HMO

Life insurance

Leave credits

13th month pay

Holiday pay

Overtime pay

Night differential

Equipment provided

Job summary

Private Advertiser seeks a Team Leader – HR Data Management to run daily HR data operations and oversee the employee lifecycle. The role focuses on onboarding, offboarding, ticket handling, and performance monitoring within a hybrid setup in Manila/Taguig.

You will mentor a multiregional team and ensure high-quality service delivery. The ideal candidate has 3+ years leading HR data operations in a global/shared services environment, with strong HRIS/ATS experience and advanced Excel/reporting

Qualifications

Bachelor's degree in Human Resource Management, Psychology, or related field
Minimum 3 years of experience in people management, HR management and end-to-end employee lifecycle
Experience leading teams in a global/shared services environment
Hands-on with HRIS, ATS, hiring/ERP systems, databases, and reporting tools
Strong Excel and reporting/analytics skills
Excellent stakeholder management and communication across geographies

Responsibilities

Lead daily HR data management and employee lifecycle operations.
Oversee onboarding, hiring, and offboarding processes.
Manage case distribution, ticket management, workload, and team utilization.
Serve as SME and escalation point for HR process-related concerns.
Monitor team performance, quality, SLAs, and service delivery.
Coach, mentor, and develop team members.
Support training, onboarding, and competency development initiatives.
Prepare and evaluate HR reports, workload metrics, and service-level performance.
Maintain and improve SOPs, processes, and HR tools.
Collaborate with HR partners and global stakeholders.
Drive continuous improvement and operational efficiency.
Handle individual and ad hoc HR data management tasks.

Skills

People management

HR management

Employee lifecycle

Ticket management

HRIS

Excel

Reporting

Stakeholder management

Education

Bachelor's degree in Human Resource Management

Tools

Workday

HRIS

ATS

ERP systems

Job description

NOW HIRING: TEAM LEADER – HR DATA MANAGEMENT

Join a global shared services team and lead HR data management and employee lifecycle operations while driving service quality, team performance, and continuous improvement.

Location: Inoza Tower, 40th St., BGC, Taguig
Work Setup: Hybrid – 3 days onsite, 2 days WFH
Employment: Full-time
Shifts:
US Support: 9:00 AM–6:00 PM / 10:00 PM–7:00 AM MNL
International Support: 3:00 PM–12:00 AM MNL
Schedule may be Monday–Friday or Wednesday–Sunday depending on support requirements

KEY RESPONSIBILITIES

Lead daily HR data management and employee lifecycle operations.
Oversee talent, onboarding, hiring, and offboarding processes.
Manage case distribution, ticket management, workload, and team utilization.
Serve as SME and escalation point for HR process-related concerns.
Monitor team performance, quality, SLAs, and service delivery.
Coach, mentor, and develop team members.
Support training, onboarding, and competency development initiatives.
Prepare and evaluate HR reports, workload metrics, and service-level performance.
Maintain and improve SOPs, processes, and HR tools.
Collaborate with HR partners and global stakeholders.
Drive continuous improvement and operational efficiency.
Handle individual and ad hoc HR data management tasks.

QUALIFICATIONS

Bachelor's degree in Human Resource Management, Psychology, or related field.
Minimum 3 years of experience in:
- People management
- HR management
- End-to-end employee lifecycle
- Ticket/case management
- Direct handling of international candidates
- Shared services environment
Experience leading teams in a global/shared services environment.
Strong knowledge of talent, onboarding, and employee lifecycle data management.
Hands-on experience with HRIS, ATS, hiring/ERP systems, databases, and reporting tools.
Experience managing performance, quality, and SLA metrics.
Strong stakeholder management and communication skills across different geographies.
Experience in multicultural and fast-paced environments is an advantage.
Willing to support CET/AEST schedules when required.
Workday or other HRIS/ATS experience is highly preferred.
Strong Microsoft Excel and reporting/analytics skills.
Excellent problem-solving, organizational, and conflict management skills.