HR Trainer

Onward Worldwide Management & Consultancy; Makati; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Birthday gift

Training programs

13th month pay

HMO health plan

Group life insurance

Sick & vacation leave

Job summary

Onward Worldwide Management & Consultancy in Manila is seeking a hands-on, structured HR leader to build a deployment-ready HR workforce. You will own the end-to-end readiness cycle, from recruitment and onboarding to deployment, retraining, and service continuity.

You will design training materials, competency frameworks, and performance tools for HR Representatives, Payroll, and Document Control, ensuring high standards and seamless client operations.

Qualifications

• Bachelor's degree in Human Resource Management, Business Administration, Education, Management, or related field.
• Fresh graduates are welcome to apply.
• Strong interest in training, learning and development, employee engagement, and human resources.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Willingness and ability to learn, understand, and master HR processes, SOPs, systems, and client requirements.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and Google Workspace.
• Strong organizational, documentation, and time management skills with keen attention to detail.
• Able to facilitate discussions and communicate with individuals at different levels.
• Analytical, proactive, and eager to continuously learn.

Responsibilities

• Oversee recruitment, training, and deployment of HR personnel and ensure readiness for client requirements.
• Develop and update training materials, competency frameworks, and performance tools for HR teams.
• Conduct retraining sessions and performance validation for HR staff needing improvement.
• Monitor training success, validation rates, and client satisfaction; drive continuous improvement.
• Manage service continuity by maintaining a backup pool or rotation plan for HR staff on leave or retraining.
• Collaborate with heads of department and HR Director to meet performance, compliance, and service quality standards.

Skills

People management

HR policies

Training design

Process design

Communication

Analytical

Education

Bachelor's degree in Human Resource Management

Tools

Microsoft Office

Google Workspace

Job description

The team is looking for a hands-on, structured, and people-focused leader who can build and sustain a strong, deployment-ready HR workforce. This means ensuring that at any given time, there are trained, capable HR staff available to support client operations — regardless of absences, leaves, or turnover. We need someone who can take ownership of the end-to-end HR readiness cycle — from recruitment, onboarding, and training to deployment, retraining, and service continuity. The ideal candidate thrives in building systems, creating learning tools, and maintaining performance standards across all HR functions, including HR Representatives (Deployed HRs), Payroll, and Document Control. This role requires a balance of strategic planning and operational discipline, ensuring people readiness, service quality, and alignment with organizational needs.

Responsibilities:

In this role, you’ll be leading the full HR readiness and people development cycle, balancing both strategic and operational work. On a day-to-day basis, you will:

• Oversee recruitment, training, and deployment of HR personnel, ensuring readiness and alignment with client and organizational requirements.

• Develop and update training materials, competency frameworks, and performance tools for HR Representatives, Payroll, and Document Control teams.

• Conduct or oversee retraining sessions and performance validation for HRs needing improvement.

• Monitor training success, validation rates, and client satisfaction scores, and implement continuous improvement measures.

• Manage service continuity by maintaining a backup pool or rotation plan for HRs who are on leave, under retraining, or in transition.

• Collaborate with department heads and the HR Director to ensure that HR operations meet performance, compliance, and service quality standards.

The role requires strong people management, process design, analytical, and communication skills, as well as a mindset oriented toward systems, structure, and continuous improvement.

Minimum qualifications:

• Bachelor\'s degree in Human Resource Management, Business Administration, Education, Management, or any related field.

• Fresh graduates are welcome to apply.

• Strong interest in training, learning and development, employee engagement, and human resources.

• Excellent verbal and written communication, presentation, and interpersonal skills.

• Willingness and ability to learn, understand, and master HR processes, company policies, standard operating procedures (SOPs), systems, and client-specific requirements.

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and Google Workspace.

• Strong organizational, documentation, and time management skills with keen attention to detail.

• Able to facilitate discussions, present information confidently, and communicate effectively with individuals at different levels.

• Analytical, proactive, and eager to continuously learn and improve.

• Capable of working independently and collaboratively in a fast-paced environment while managing multiple priorities.

Preferred qualifications:

• Graduates with Latin honors, academic distinctions, or leadership experience in student organizations are an advantage.

• Internship, practicum, or academic project experience related to training, learning and development, human resources, or employee engagement is an advantage.

• Basic knowledge of training design, instructional materials development, or learning facilitation.

• Familiarity with Microsoft Office (Excel, PowerPoint, Word), Google Workspace, or other productivity tools used for training and documentation.

• Exposure to creating presentations, training materials, process documentation, or reports through academic or internship experience.

• Strong analytical, presentation, and facilitation skills with the ability to engage and communicate effectively with diverse audiences.

• Willingness to learn HR systems, digital learning platforms, and other training tools.

• Demonstrates initiative, adaptability, and a continuous learning mindset in a fast-paced work environment.

What are the benefits of the position?

• Birthday gift

• Training and development programs

• Quarterly performance bonus based on company and departmental targets

• Unlimited career advancement opportunities

• Health Care Plan (HMO) with dental and vision upon regularization

• Group life and accident Insurance upon regularization

• Sick and Vacation Leave upon regularization. Unused sick leave credits are convertible to cash.

• Bereavement leave (3 days) upon regularization

• Healthy and encouraging work environment

• 13th month pay as mandated by the Philippine government

• Government mandated benefits (SSS,PhilHealth, and Pag-IBIG)