Team Lead – Intl Banking Voice, Cebu (Graveyard Shift)

TASQ Staffing Solutions; Cebu City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A staffing solutions provider is urgently seeking a Team Lead for International Banking/Finance in Cebu City. The ideal candidate will have at least 2 years of customer service experience and 2 years in a leadership role within a voice campaign, preferably with a background in cryptocurrency. This position requires a willingness to work onsite with a shifting schedule and no fixed weekends off, ensuring high-quality service delivery while managing a team effectively.

Qualifications

• At least 2 years of customer service experience.
• Minimum 2 years as a team lead in a voice campaign.
• Strong preference for experience in cryptocurrency.

Responsibilities

• Lead and manage team performance.
• Ensure high-quality customer service delivery.
• Handle team scheduling in a shifting setup.

Skills

Team Leadership

Customer Service

Cryptocurrency Knowledge

Job description

A staffing solutions provider is urgently seeking a Team Lead for International Banking/Finance in Cebu City. The ideal candidate will have at least 2 years of customer service experience and 2 years in a leadership role within a voice campaign, preferably with a background in cryptocurrency. This position requires a willingness to work onsite with a shifting schedule and no fixed weekends off, ensuring high-quality service delivery while managing a team effectively.