Retail BPO Team Lead - Lead & Coach High-Performers

TASQ Staffing Solutions; Cebu City; On-site; PHP 446,400 - 669,600; Full time

Job summary

A staffing solutions company is seeking an experienced BPO Team Lead in Cebu City. The role involves supervising a team, maintaining communication, delegating tasks, and resolving conflicts. Candidates should have at least 2 years of team lead experience, preferably in retail. This is a fully onsite position starting August 15.

Qualifications

• Minimum of 2+ years of experience as a Team Lead, preferably in the retail sector.

Responsibilities

• Supervise team members and track performance.
• Maintain clear communication within the team and with stakeholders.
• Assign tasks according to strengths and workloads.
• Offer guidance and training to enhance team skills.
• Address and resolve conflicts to foster a positive environment.

Skills

Team Leadership

Communication

Conflict Resolution

Task Delegation

Coaching

Education

Undergraduate or college graduate

Job description

A staffing solutions company is seeking an experienced BPO Team Lead in Cebu City. The role involves supervising a team, maintaining communication, delegating tasks, and resolving conflicts. Candidates should have at least 2 years of team lead experience, preferably in retail. This is a fully onsite position starting August 15.