Talent Programs Coordinator (Hybrid)

Allegis Global Solutions (Philippines) Corporation; Pasig; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

The Program Coordinator will join a fast-paced team and manage processes within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

The role requires 0-2+ years MSP experience, a Bachelor's Degree, and strong analytical, documentation, and communication skills, with a hybrid work setup in Ortigas Pasig.

Qualifications

• 0-2+ years of staffing/MSP experience.
• Bachelor’s Degree required.
• Strong analytical and problem-solving abilities.
• Excellent documentation and follow-up skills.
• Hybrid work setup; Ortigas Pasig location.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process, including interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document client-reported issues and track resolution through to completion ensuring high customer satisfaction.
• Maintain and update worker assignments to reflect changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (pending assignments, invoicing, time/expense management, vendor compliance).
• Interact with vendors to ensure new hire paperwork is completed promptly so contractors can start on time.

Skills

Analytical skills

Problem-solving

Documentation

Communication

Customer service

Time management

Self-motivation

Perseverance

Education

Bachelor’s Degree

Tools

MS Office

Job description

The Program Coordinator will join a fast-paced team and manage processes within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

The role requires 0-2+ years MSP experience, a Bachelor's Degree, and strong analytical, documentation, and communication skills, with a hybrid work setup in Ortigas Pasig.