Recruitment Program Coordinator (Mid/Nightshift)

Allegisglobalsolutions; Pasig; Hybrid; PHP 300,000 - 600,000; Full time

Job summary

Allegisglobalsolutions is seeking a Program Coordinator to join a fast-paced team in Ortigas Pasig. You will coordinate the contingent worker lifecycle, from onboarding through offboarding, and provide first-level support to Hiring Managers and suppliers.

You will assist during all stages—interview scheduling, onboarding, assignment management, time/expense tracking, and offboarding—while ensuring high client satisfaction and timely communications across stakeholders.

Qualifications

• 0–2+ years of staffing/MSP experience.
• Bachelor's Degree required.
• Strong analytical and problem-solving skills.
• Excellent documentation and follow-up skills.
• Driven to impact performance.
• Excellent time management and self-motivation.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Advanced MS Office tools.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor lifecycle.
• Document client-reported issues and track resolution to completion.
• Maintain and update worker assignments reflecting changes.
• Communicate with clients, suppliers, contingent workers, and partners via meetings, email, and phone.
• Research and analyze to resolve inquiries.
• Provide program status reports to leadership as required.
• Monitor contract SLAs (invoicing, time/expense, vendor compliance).
• Coordinate with vendors to complete new hire paperwork promptly.

Skills

Analytical skills

Problem-solving

Documentation

Time management

Communication

Customer service

MS Office

Education

Bachelor's degree

Tools

MS Office Suite

Job description

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Prerequisites / Qualifications

• 0-2 or more years of staffing and/or MSP experience
• Bachelor's Degree
• Excellent analytical and problem-solving skills.
• Excellent documentation and follow-up skills.
• Strong determination to impact performance
• Time Management, self-motivated and perseverance
• Excellent customer service skills
• Excellent verbal and written communication skills
• MS Office/Tools- advanced skills

Must be amenable to mid/nightshift schedule and hybrid work setup (office is based in Ortigas Pasig area)

As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.