Taiwanese CSR: Remote & Flexible Hours, Growth

Glophics Web Design and Advertising Inc.; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Accommodation can be provided

HMO (Health Insurance)

Overtime pay

Opportunities for promotion

Job summary

Glophics Web Design and Advertising Inc. is seeking a Customer Service Representative (CSR) for its Cebu office. This full-time position, ideal for Taiwanese Nationals, involves managing customer inquiries via email and phone, processing orders, and providing product information. Basic English proficiency is required, and no prior experience is necessary. The role offers flexible working hours, overtime pay, and potential permanent employment after training. Accommodation and visa support are also provided as part of the on-site work conditions.

Qualifications

• Must speak Basic English, both written and verbal.
• Detail-oriented and capable of working with high accuracy.
• Ability to handle stressful and difficult situations.

Responsibilities

• Manage customer inquiries via email and phone.
• Process orders accurately and efficiently.
• Deliver prompt solutions for customer inquiries.
• Capture customer information accurately.
• Discuss products offered to ensure customer satisfaction.

Skills

Basic English proficiency

Computer savvy

Detail-oriented

Strong problem-solving skills

Goal-oriented

Ability to multitask

Education

High/Senior High School

Job description

Glophics Web Design and Advertising Inc. is seeking a Customer Service Representative (CSR) for its Cebu office. This full-time position, ideal for Taiwanese Nationals, involves managing customer inquiries via email and phone, processing orders, and providing product information. Basic English proficiency is required, and no prior experience is necessary. The role offers flexible working hours, overtime pay, and potential permanent employment after training. Accommodation and visa support are also provided as part of the on-site work conditions.