Retail CSR: Onsite Cebu | Up to 22k | Shifting Hours

weSource Management Consultancy Firm; Cebu City; On-site; PHP 223,423 - 267,616; Full time

Job summary

A local consultancy firm in Cebu is seeking a Customer Service Representative for a Retail Account. The role requires handling customer inquiries and requests, offering competitive salaries up to 22k. Candidates must have at least 1 year of BPO experience, preferably in Customer Service or Sales, and possess excellent verbal and written English skills. Onsite work with a shifting schedule is necessary, making it essential for candidates to be amenable to work during weekends and holidays.

Qualifications

• Minimum 1 year BPO experience with 1 year experience in Customer Service and/or Sales.
• Willingness to work onsite and on a shifting schedule, including weekends and holidays.

Responsibilities

• Handle calls for product or service inquiries.
• Attend to customer's requests for replacement, refund, etc.
• Keep records of interactions with customers.

Skills

Flawless verbal and written English communication skills

Experience in handling an Omnichannel

Education

Bachelor's/College degree in any field

High School graduates (4-yr or K-12 curriculum)

Job description

A local consultancy firm in Cebu is seeking a Customer Service Representative for a Retail Account. The role requires handling customer inquiries and requests, offering competitive salaries up to 22k. Candidates must have at least 1 year of BPO experience, preferably in Customer Service or Sales, and possess excellent verbal and written English skills. Onsite work with a shifting schedule is necessary, making it essential for candidates to be amenable to work during weekends and holidays.