SYSTEMS ASSOCIATE - SAP ENCODER

DHL Supply Chain Phils., Inc.; Biñan; On-site; Confidential; Full time

Job summary

DHL Supply Chain Phils., Inc. is seeking a Systems Associate – SAP Encoder to join our technology team in Bulacan. This full-time role focuses on accurate SAP data entry, configuration, and ongoing system support to ensure data integrity across ERP processes.

You will help maintain master data, assist with configurations, test upgrades, and provide user support while collaborating with process owners and admins to implement efficient SAP solutions.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Experience with SAP data entry, configuration or support roles.
• Strong attention to data accuracy and organizing information.
• Familiarity with ERP principles and supply chain processes.

Responsibilities

• Perform accurate and timely data entry into the SAP system with correct configuration.
• Support maintenance and updates of SAP modules and master data (customers, materials, pricing, inventory).
• Assist with creation and testing of system configurations for business requirements.
• Monitor SAP transactions and resolve discrepancies or errors.

Skills

Data entry accuracy

Attention to detail

Microsoft Excel proficiency

Communication skills

Ability to learn new technologies

Education

Bachelor's degree in Information Technology, Computer Science, Business Administration or related field

Tools

SAP

Database management

Job description

About the role

DHL Supply Chain Phils., Inc. is seeking a Systems Associate – SAP Encoder to join our growing technology team. This is a full-time position based in Bustos, Bulacan. As a Systems Associate – SAP Encoder, you will play a vital role in supporting our enterprise resource planning (ERP) operations by ensuring accurate data entry and system configuration within the SAP environment. This position is critical to maintaining the integrity of our supply chain data and supporting efficient business operations across the organisation.

What you’ll be doing

• Performing accurate and timely data entry into the SAP system, ensuring all information is correctly configured and validated

• Supporting the maintenance and updates of SAP modules and master data, including customer information, materials, pricing and inventory records

• Assisting with the creation and testing of system configurations to support business process requirements

• Monitoring system transactions and identifying discrepancies or errors for resolution

• Preparing system documentation and user guides to support end-user understanding of SAP processes

• Providing basic user support and troubleshooting assistance to SAP system users across the organisation

• Collaborating with business process owners and system administrators to understand requirements and implement solutions

• Participating in system testing, including user acceptance testing (UAT) for new implementations and upgrades

• Maintaining confidentiality and security protocols related to company data and systems

What we’re looking for

• Bachelor’s degree in Information Technology, Computer Science, Business Administration or a related field, or equivalent professional experience

• Proven experience with SAP systems, particularly in data entry, configuration or system support roles

• Strong attention to detail and commitment to data accuracy

• Excellent organisational and time management skills with the ability to prioritise multiple tasks

• Proficiency in Microsoft Office applications, particularly Excel and database management

• Clear communication skills with the ability to explain technical concepts to non-technical users

• Understanding of enterprise resource planning principles and supply chain processes

• Problem‑solving capability and willingness to learn new technologies and systems

• Ability to work effectively both independently and as part of a collaborative team

• Preferred: Certification in SAP (SAP Certified Associate or equivalent) or relevant training courses

• Preferred: Previous experience in supply chain, logistics or manufacturing environments

What we offer

DHL Supply Chain Phils., Inc. is committed to providing our employees with competitive compensation and comprehensive benefits. We offer a supportive work environment that values professional development and career growth. Our benefits include health and wellness programmes, opportunities for skills development and training, performance‑based incentives, and a collaborative workplace culture. We believe in fostering an inclusive environment where all employees can thrive and contribute to our success. We encourage a healthy work‑life balance and provide support for our team members to achieve their professional goals.

About us

DHL Supply Chain Phils., Inc. is a leading provider of supply chain solutions and logistics services. As part of the global DHL network, we deliver innovative and reliable services to customers across various industries. We are committed to excellence in service delivery, operational efficiency, and continuous improvement. Our company values integrity, customer focus, and employee development. We work in a dynamic, fast‑paced environment where technology and human expertise combine to create outstanding supply chain solutions. With a strong commitment to sustainability and corporate responsibility, we strive to make a positive impact in the communities we serve.