Systems Administrator | Onsite | Ortigas | Up to PHP110K

Emapta; Mandaluyong; On-site; PHP 99,000 - 121,000; Full time

Benefits offered by this job

HMO coverage

Ortigas office location

Salary Advance Program

Emapta Academy courses

Job summary

Emapta is seeking a Systems Administrator to strengthen IT infrastructure reliability across Windows Server and SQL Server environments. You will diagnose incidents, perform planned changes, and support production systems with a focus on uptime.

The role requires strong troubleshooting, customer service, and documentation skills, with after‑hours readiness as needed. Join a top‑tier team at Ortigas, Manila, with exposure to global clients, ongoing training, and career growth opportunities within

Qualifications

• 2+ years of relevant IT experience in server operations, systems administration, or technical support.
• Hands‑on support for Windows Server and SQL Server environments.
• Experience with server implementations, migrations, upgrades, and application troubleshooting.
• Familiarity with ITSM/ticketing systems and remote‑access tools.

Responsibilities

• Investigate and restore service across Windows, SQL, network, hardware, and application infrastructure issues.
• Administer Windows environments including services, permissions, storage, and updates.
• Support SQL environments across connectivity, availability, backups, replication, and performance.
• Use monitoring tools to isolate faults and determine corrective actions.
• Coordinate technical work with customers, engineers, and vendors and keep stakeholders informed.

Skills

Windows Server administration

SQL Server administration

Troubleshooting

Customer service

Documentation

Remote access

Networking basics

Education

High school diploma

Associate degree in IT/CS

Tools

Windows Server

SQL Server

SSRS

ITSM/ticketing systems

RMM/Monitoring platforms

Azure/AWS

Job description

Strengthen IT Infrastructure Reliability Through Windows and SQL Server Expertise

Reliable infrastructure demands technical professionals who can diagnose problems quickly, execute changes carefully, and maintain performance when systems cannot afford disruption. As a Systems Administrator, you'll support production environments spanning Windows Server, SQL Server, networking, migrations, upgrades, monitoring, and application infrastructure. Solve complex incidents, strengthen system reliability, and expand your infrastructure expertise through international exposure. With Emapta, Top 1% talent gains long‑term career stability, continuous development, and opportunities to deepen technical expertise.

Your Career Snapshot

• Employment Type: Full-time
• Shift: Rotating Schedule, Shifting Days Off
• Salary: Up to PHP 110,000
• Work Setup: Onsite, Ortigas

The Qualifications We Seek

• High school diploma or equivalent required; associate degree in IT, Computer Science, or a related field preferred
• 2+ years of relevant experience in server operations, systems administration, technical support, or a related IT role, including at least 1 year of hands‑on Tier 1 technical support
• Hands‑on technical support for deployed Windows Server and SQL Server environments strongly preferred
• Practical experience with server implementation/setup, hardware replacement or upgrades, migrations, and application troubleshooting
• Working knowledge of Windows Server administration, including services, permissions, storage, updates, system configuration, and troubleshooting
• Experience supporting SQL Server, including installation, configuration, upgrades, database files, connectivity, and application/database issues; SSRS experience is an advantage
• Working knowledge of TCP/IP, DNS, DHCP, firewalls, networking, and remote‑access troubleshooting
• Strong troubleshooting and root‑cause analysis skills across server, application, hardware, connectivity, and network issues
• Strong customer service and communication skills, with confidence handling significant customer phone interactions and supporting non‑technical users
• Ability to independently manage multiple tickets and priorities in high‑volume environments, with strong technical documentation skills
• Familiarity with ITSM/ticketing systems, remote‑access tools, RMM and monitoring platforms, diagnostic tools, and Microsoft Teams
• Ability to support scheduled after‑hours maintenance, migrations, projects, and emergency incidents while following security and data‑handling procedures
• Preferred: CompTIA A+, Network+, Microsoft, or similar certifications; Azure/AWS; PowerShell; SQL Server high availability, including Availability Groups, log shipping, or replication; and business‑critical production support experience

Your Daily Tasks

• Investigate and restore service across Windows, SQL, network, hardware, and application infrastructure issues
• Support SQL environments across connectivity, availability, backups, replication, performance, and service continuity
• Administer Windows environments across services, permissions, policies, storage, updates, and other core system components
• Use remote monitoring, system logs, performance data, and diagnostic utilities to isolate faults and determine corrective action
• Deliver planned infrastructure changes such as server replacements, platform migrations, operating system upgrades, and SQL version upgrades across cloud and on‑premises environments
• Help maintain resilient environments through backup validation, failover readiness, replication, log shipping, Availability Groups, and disaster recovery checks
• Resolve infrastructure issues involving DNS, firewalls, remote access, and general network communication
• Carry out patching, maintenance, cutover, validation, and rollback activities in line with approved change procedures
• Review monitoring alerts and system health indicators, prioritize incidents, and intervene before issues escalated
• Coordinate technical work with customers, engineers, database specialists, and vendors while keeping stakeholders informed throughout resolution
• Escalate unresolved or high‑complexity incidents with complete evidence, diagnostics, and context for efficient next‑level support
• Capture troubleshooting findings, technical changes, outcomes, and reusable knowledge within support and documentation systems

Exciting Perks Await!

• Competitive Salary Package
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Join the Top 1% Talent. A better career. A better life.

At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world‑class standards, and grow in an environment designed for long‑term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.

Step into a career that moves with you.