System Implementor

Partnersolutions Co.; Muntinlupa; On-site; PHP 240,000 - 360,000; Full time

Job summary

Partnersolutions Co. is seeking an Implementation & Maintenance Support professional to manage deployment, configuration, and ongoing support of POS systems for retail and restaurant clients.

The role ensures successful go-lives, post-implementation support, and stable operations across store locations. The candidate should have IT/CS background with 1–3 years in technical support or system implementation, and be capable of fieldwork, troubleshooting, and coordinating with teams to meet

Qualifications

• Graduate of IT, Computer Science, or related field.
• 1–3 years of experience in technical support or system implementation (fresh graduates with strong technical skills may apply).
• Basic to intermediate knowledge of Windows OS, computer hardware, and networking fundamentals.
• Willing to do fieldwork and travel for store deployments.
• Good communication and customer handling skills.
• Able to work flexible hours, including weekends/holidays when needed.

Responsibilities

• Handle deployment, configuration, and go-live of POS systems and peripherals.
• Provide ongoing maintenance and technical support for POS terminals and related hardware/software.
• Coordinate with internal teams and clients for deployment schedules and field visits.
• Document issues, fixes, and system configurations for future reference.
• Escalate complex issues to senior technical staff when needed.

Skills

Windows OS

Computer hardware

Networking fundamentals

Fieldwork travel

Customer handling

Flexibility

Education

Bachelor's degree in IT/CS

Tools

Retailware POS

POS software

Job description

Job Summary

We are looking for an Implementation & Maintenance Support professional to handle the deployment, configuration, and ongoing support of POS (Point-of-Sale) systems for retail and restaurant clients.

Job Summary

We are looking for an Implementation & Maintenance Support professional to handle the deployment, configuration, and ongoing support of POS (Point-of-Sale) systems for retail and restaurant clients. This role ensures successful system go-live, provides post-implementation support, and helps maintain stable system operations across store locations.

Key Responsibilities

Implementation (Deployment)

• Perform installation, setup, and configuration of POS systems and peripherals
• Assist in new store openings and system rollouts
• Conduct system testing and validation prior to go-live
• Coordinate with internal teams and clients for deployment schedules
• Provide basic user orientation or training during implementation

Maintenance & Support

• Provide technical support for POS systems (hardware and software)
• Troubleshoot issues related to:
• POS terminals and applications
• Printers, scanners, and peripherals
• Network connectivity (LAN/Wi-Fi)
• Handle support tickets, calls, and client concerns
• Escalate complex issues to senior technical team when needed
• Perform preventive maintenance and system checks
• Ensure proper documentation of issues, fixes, and system configurations

Qualifications

• Graduate of IT, Computer Science, or any related course
• At least 1-3 years experience in technical support or system implementation (fresh graduates with strong technical skills may apply)
• Basic to intermediate knowledge of:
• Windows OS
• Computer hardware and peripherals
• Networking fundamentals (IP, LAN, troubleshooting)
• Willing to do fieldwork and travel for store deployments
• Good communication and customer handling skills
• Able to work flexible hours (including weekends/holidays when needed)

Preferred (Advantage)

• Experience with POS systems (e.g., Retailware POS or similar platforms)
• Basic knowledge of SQL or database concepts
• Experience in retail or restaurant operations