Business Analyst

Primover Consultancy Services, Inc.; Pasay; On-site; PHP 600,000 - 800,000; Full time

Job summary

Primover Consultancy Services, Inc. is seeking a Business Analyst to elicit, analyze, and document business and functional requirements for a POS solution in a retail environment.

You will liaise between business stakeholders, vendors, and the project team to ensure the delivered solution meets objectives and user needs. Responsibilities include conducting requirements workshops, translating requirements into functional specs, process maps, and user stories; defining integrations and data needs;

Qualifications

• Bachelor's degree in IT/CS/Business Administration or related field.
• 3 years BA experience in enterprise system implementations.
• Experience with POS implementations in retail.

Responsibilities

• Elicit, analyze, and document business and functional requirements for the POS solution.
• Lead requirements workshops and stakeholder interviews to understand processes and store operations.
• Translate requirements into functional specs, use cases, process flows, and user stories.
• Define reporting needs, data consolidation, master data, and integrations across POS, ERP, payment, inventory, and related systems.
• Coordinate with vendors, developers, and business teams to ensure alignment with objectives.
• Prepare wireframes, process maps, and prototypes for validation.
• Support project governance, traceability, and sign-off sessions with stakeholders.
• Develop test scenarios, test cases, and acceptance criteria; lead SIT/UAT and defect validation.
• Ensure deployment readiness and post-go-live validation; assist in issue resolution and training material review.

Skills

Business Analysis

POS systems

Retail operations

Stakeholder management

Education

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

Job description

Assigned Offi Role Summary:

Responsible for eliciting, analyzing, and documenting business and functional requirements for the Point-of-Sale (POS) solution. Acts as the liaison between business stakeholders, vendors, and the project team to ensure the delivered solution meets business objectives, operational requirements, and user expectations. Supports solution design, testing, deployment readiness, and post-implementation validation.

Key Responsibilities:

• Conduct requirements gathering workshops and stakeholder interviews to understand business processes, retail operations, and POS system requirements.
• Analyze business requirements and translate them into detailed functional specifications, process flows, use cases, and user stories
• Document and maintain Functional Design Specifications (FDS), and related project artifacts.
• Define reporting, data consolidation, master data, and integration requirements across POS, ERP, payment, inventory, and other connected systems.
• Collaborate with vendors, developers, and technical teams to clarify requirements and ensure alignment with business objectives.
• Prepare wireframes, mock-ups, process maps, and report prototypes to facilitate solution design and stakeholder validation.
• Support the Project Manager in scope definition, requirements traceability, impact assessment, and change management activities.
• Facilitate requirements reviews, walkthroughs, and sign-off sessions with business stakeholders.
• Develop test scenarios, test cases, and acceptance criteria based on approved requirements.
• Lead and coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), defect validation, and business sign-off activities.
• Validate delivered functionality, reports, integrations, and data accuracy against approved specifications.
• Support deployment readiness activities including business process validation, training material review, and cutover planning.
• Assist in issue resolution, root cause analysis, and post-go-live stabilization support.
• Ensure compliance with project governance, documentation standards, and quality assurance processes.

Preferred Qualifications & Experience:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
• 3 years of Business Analyst experience in enterprise system implementation projects.
• Proven experience in POS implementation, retail systems, store operations, or retail solutions.
• Strong understanding of retail business processes including sales transactions, promotions, pricing, inventory, returns, loyalty programs, and payment processing.
• Experience working with cross-functional teams, vendors, and business stakeholders.
• Knowledge of requirements management methodologies, process mapping, and testing practices.
• Strong analytical, documentation, communication, and stakeholder management skills.

Highly Preferred (POS-Specific)

• Experience in at least one end-to-end POS implementation or major POS upgrade project.
• Experience supporting deployment across 100+ retail stores or multiple geographically dispersed locations.
• Familiarity with POS integrations involving ERP, CRM, loyalty, inventory management, payment gateways, and fiscal systems.
• Understanding of retail store operations, cashier workflows, store opening/closing procedures, and exception handling processes.