IT Support

1D Manpower Services Inc.; Pasay; On-site; PHP 279,000 - 502,000; Full time

Job summary

1D Manpower Services Inc. is seeking an IT/POS support specialist in Pasay, Philippines. The role involves maintaining POS-related IT equipment, troubleshooting POS software, and ensuring smooth operation of transaction processing and sales reporting.

You'll work with IT teams to install updates, diagnose hardware and software issues, and ensure network stability. Strong multitasking and compliance awareness are essential for this busy environment.

Qualifications

• Experience with a POS system including transaction processing and sales reporting.
• ],

Responsibilities

• Maintain POS-related IT equipment (servers, desktops, cash registers, laptops, databases, printers).
• 1D Manpower Services Inc. POS support: troubleshoot POS software and hardware.
• Analyze user requirements and software performance for POS systems.
• Install updates and software upgrades.
• Resolve system and network issues; coordinate with IT teams.
• Test hardware and software for quality and reliability.
• Understand network configuration and protocols as foundational knowledge.
• Manage multiple tasks efficiently in a busy environment.
• Propose and evaluate practical POS solutions.
• Ensure compliance checklists are followed.

Skills

POS system experience

Transaction processing

Sales reporting

Troubleshooting POS software

IT equipment maintenance

Software updates/installations

System and network installation

Networking basics

Hardware testing

Software testing

Time management

Compliance checklists

Job description

• Experience with the specific POS system being used, including transaction processing and sales reporting
• Maintaining and supporting all POS-related IT equipment, including servers, desktops, cash registers, laptops, databases, and printers
• Troubleshooting POS software
• Analyzing user requirements as well as software performance
• Installing updates
• Supporting and solving system issues or failures
• Working with IT and technical teams to develop and modify systems to meet current and future needs
• Hardware and software testing and diagnostics
• Networking: Knowledge of network configuration and protocols is a foundational skill
• Time management: the skill to multitask, manage a workload efficiently, and stay organized in a busy environment
• Software and upgrade installation
• Troubleshooting software and technical equipment
• Troubleshooting network connection errors and network equipment
• System and network installation, repair, and maintenance
• Ability to propose solutions or evaluate solutions
• Working knowledge of relevant compliance checklists