System Engineer - IT Support (Hybrid, Growth & Benefits)

MicroSourcing International; Pasay; Hybrid; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Healthcare on day one

Dependents coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Hybrid work setup

Job summary

MicroSourcing is seeking a System Engineer – IT Support to manage Microsoft 365, endpoints, and core networking in a hybrid, mid-shift environment at Mall of Asia, Pasay. You will support Windows and macOS devices, onboard/offboard users, and collaborate with global IT teams to enforce access controls and maintain documented IT assets.

Join a diverse, growth‑oriented team with day‑one healthcare, competitive rewards, and opportunities to advance within a leading Philippines managed services

Qualifications

• Proven Microsoft 365 administration experience (Exchange Online/Teams/SharePoint).
• Solid email security concepts: phishing, mail flow, DKIM/DMARC/SPF basics.
• Strong Windows systems administration (Windows 10/11, Server basics).
• Experience supporting macOS/MacBook in a corporate setting.
• Solid PC hardware/software troubleshooting and imaging/patching.
• Experience with network fundamentals: LAN/WLAN, switches, VPN, DNS/DHCP.
• Familiarity with EDR solutions such as CrowdStrike.
• Experience with AD/Entra ID and user access management.
• Proficient in IT ticketing systems and SLA-driven support.
• Excellent written/spoken English and customer-service focus.

Responsibilities

• Administer and support Microsoft 365 services and mailbox requests.
• Provide endpoint management and troubleshooting for Windows/macOS devices.
• Support core networking components and monitor EDR tooling.
• Manage user onboarding/offboarding and access provisioning.
• Maintain IT asset inventories and technical documentation.
• Resolve tickets within SLAs and coordinate with global IT teams.

Skills

Microsoft 365 Admin

Email security concepts

Windows admin

macOS support

Networking fundamentals

EDR (CrowdStrike)

AD/Entra ID

IT ticketing & SLAs

English communication

Documentation

Tools

Microsoft Intune

Active Directory / Entra ID

Job description

MicroSourcing is seeking a System Engineer – IT Support to manage Microsoft 365, endpoints, and core networking in a hybrid, mid-shift environment at Mall of Asia, Pasay. You will support Windows and macOS devices, onboard/offboard users, and collaborate with global IT teams to enforce access controls and maintain documented IT assets.

Join a diverse, growth‑oriented team with day‑one healthcare, competitive rewards, and opportunities to advance within a leading Philippines managed services