Surveillance Systems Lead - 24/7 Security Tech Supervisor

Westside Resort; Parañaque; On-site; PHP 480,000 - 620,000; Full time

Job summary

Westside Resort seeks a Surveillance Technical Supervisor to lead the Surveillance Technicians and manage the resort's security systems, including VMS, facial recognition, and card access. You will ensure system reliability, data protection, and continuity across shift schedules.

You will supervise maintenance, backups, and inventory, while coordinating with managers and contractors to meet performance goals and protect critical data.

Qualifications

• College graduate in a related field (EE, ECE, IT or equivalent).
• Minimum three years in hospitality or gaming sectors.
• Knowledge of surveillance, VMS, Card Access, and Facial Recognition systems.
• Strong problem solving, monitoring, troubleshooting, and system integration skills.
• Detail-oriented with emphasis on accuracy and data protection.
• Effective verbal and written communication.
• Leadership with performance management and coaching.
• Able to work under pressure and across multiple systems and lines of communication.
• Professional, proactive, responsible, and customer-focused.

Responsibilities

• Program and integrate new Card Access, Facial Recognition, cameras, and surveillance gear.
• Monitor DVRs and Network Storage to support continuous operations.
• Regularly check VMS, Card Access, and Facial Recognition to stay operational.
• Create backups of configurations, databases, and data for disaster recovery.
• Lead preventive maintenance to reduce downtime and boost performance.
• Maintain up-to-date equipment and device inventories for assets.
• Manage direct reports and drive performance toward goals.
• Provide coaching and mentoring to team members.
• Implement initiatives to boost engagement and collaboration.
• Prepare reports on system monitoring, maintenance, inventory, backups, and team performance.
• Coordinate with Surveillance Tech Manager, internal stakeholders and contractors.

Skills

Leadership

Surveillance systems

System integration

Monitoring

Troubleshooting

Data protection

Communication

Vendor coordination

Team coaching

Shift work

Education

College degree in Electrical/Computer Engineering or IT

License to Exercise Security Profession

Job description

Westside Resort seeks a Surveillance Technical Supervisor to lead the Surveillance Technicians and manage the resort's security systems, including VMS, facial recognition, and card access. You will ensure system reliability, data protection, and continuity across shift schedules.

You will supervise maintenance, backups, and inventory, while coordinating with managers and contractors to meet performance goals and protect critical data.