Supervisor Quality Assurance

DKSH; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

DKSH Philippines seeks a QA professional to supervise the execution of quality assurance programs and ensure compliance with local and international regulations. The role involves coordinating with cross-functional teams and leading investigations into deviations and supplier audits.

The successful candidate will have a Science/Pharma diploma, 3+ years in QA, strong knowledge of regulatory standards, and fluency in English.

Qualifications

• Diploma/Certificate in Science, Chemistry, Pharma or related discipline.
• At least 3 years of experience in a similar QA role.
• Experience coordinating with cross-functional leads.
• Experience implementing international company standards.
• Willing to work in Cabuyao Laguna.

Responsibilities

• Supervise execution of QA and QA systems to meet regulatory compliance locally and internationally.
• Support manager in managing day-to-day operating expenditures against budgets.
• Oversee implementation of quality policies and standards aligned with global DKSH and local regulations.
• Implement QMS modules: Documents, Complaints, Deviations/ CAPA, Change Control, Validation Monitoring.
• Lead investigations of deviations and complaints and suggest corrective actions.
• Conduct biweekly walkthroughs to ensure facility compliance with quality and regulatory requirements.
• Provide recommendations to improve QA, SHE, and REG policies and processes.
• Identify training needs in QA, SHE, and REG.
• Provide technical assistance on quality issues and troubleshooting.
• Support external audits from suppliers and regulatory bodies.

Skills

Quality assurance concepts

Regulatory compliance knowledge

Office tools

Cross-functional coordination

English fluency

Education

Science/Pharma diploma

Tools

Excel

Word

PowerPoint

Job description

Job Summary

Supervise the execution of company quality assurance and relevant quality management systems to comply with regulatory compliance to local and international laws and regulations

General Responsibilities

• Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources;
• Supervise the implementation of quality policies, procedures and standards to ensure alignment to global DKSH quality policy and local/international quality standards;
• Implement quality management systems, include Document Management, Complaints, Deviations/CAPA, Change Control, and Validation Monitoring;
• Facilitate investigations of deviations and complaints, including identifying underlying causes, and suggesting corrective actions;
• Lead biweekly walkthrough to ensure maintained facility compliance to quality and regulatory requirements;
• Provide constructive recommendations to enhance policies, practices and processes related to quality assurance (QA), safety, health & environmental (SHE) and registration (REG);
• Identify training needs - quality assurance (QA), safety, health & environment (SHE) and registration (REG)
• Provide technical assistance to internal stakeholders on quality related issues, and troubleshooting when necessary;
• Support external audits from suppliers and other regulatory bodies;
• Other tasks to support proper execution of quality management systems.

Functional Knowledge and Skills

• Demonstrate knowledge in quality assurance tools, concepts and methodologies
• Demonstrate good working knowledge, comprehension and applications of local regulations
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in local language and ideally in English, both written and spoken

Qualifications

• Minimum 3 years experience in a similar role
• Diploma/certification of Science, Chemistry, Pharma or related disciplines
• Experience in coordinating with cross-functional leads
• Experience in implementation of international company standards
• Willing to work in Cabuyao Laguna