Supervisor HR

ibex; Parañaque; Hybrid; PHP 900,000 - 1,200,000; Full time

Job summary

ibex in the Philippines seeks an experienced HR leader to manage labor and employment concerns, shape employee relations and drive high-performance culture. The role focuses on aligning engagement initiatives with organizational goals and ensuring branding of employee services.

The candidate will implement engagement calendars, monitor retention metrics, and ensure compliance with Philippine labor laws while leading a team through change and strategic initiatives.

Qualifications

• Bachelor's/College degree in Psychology, Behavioral Science, HRM or equivalent.
• At least 5 years in General HR; 3 years in managerial capacity focusing on Employee Relations and Engagement.
• Experience in large-scale BPOs is a plus.
• Strong knowledge of Philippine Labor Laws.
• Willing to work in Davao and flexible graveyard shifts.
• MA in Industrial Psychology or related discipline is an advantage.

Responsibilities

• Designs and implements annual employee engagement calendar.
• Oversees employee relations at operational and strategic levels to foster high performance and participation.
• Ensures compliance with government HR rules.
• Develops methods to measure employee satisfaction.
• Drives engagement initiatives toward retention.
• Tracks metrics on development, attrition and satisfaction.

Skills

Employee relations

Employee engagement

Interpersonal skills

Analytical skills

Presentation skills

Decision making

Strategic thinking

Leadership

Education

Bachelor's degree

MA in Industrial Psychology

Job description

Overview

Provides the necessary assistance in labor/employment issues and concerns. Manages and reviews all HR communication material (such as announcement, policies) to ensure consistency, clarity and effective branding of employee services.

Responsibilities

• Designs and implements annual employee engagement calendar
• Responsible for employee relations at operational and strategic levels, with the purpose of facilitating an organizational culture of high performance, integrity and employee participation
• Ensures compliance to government rules related to human resources
• Designs innovative methods to measure and analyze level of employee satisfaction
• Driver of employee change and engagement initiatives towards employee retention
• Tracks metrics on employee development and promotion, attrition and satisfaction

Qualifications

• Candidate must possess at least a Bachelor's/College Degree, preferably graduates of Psychology, Behavioral Science, Human Resource Management or equivalent
• At least 5 year(s) of working experience in General HR of which 3 years in a Managerial capacity is required with strong thrust on Employee Relations and Employee Engagement
• Experience in handling large scale BPO companies with thousands of employees is a plus
• Excellent interpersonal skills
• Excellent individual work orientation
• Good decision making skills
• Strong background and knowledge in Philippine Labor Laws
• Strong presentation skills
• Excellent analytical skills
• Applicants must be willing to work in Davao
• Ability to work on flexible shift including graveyard schedule
• MA in Industrial Psychology or related discipline is an advantag