Student Experience Lead (Hybrid – Day Shift)

MicroSourcing; Pasig; Hybrid; PHP 279,000 - 435,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependents coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative work environment

Flexible work arrangements

Career growth opportunities

Inclusive team culture

Job summary

MicroSourcing is seeking a Student Support Officer in Ortigas, Pasig, to enhance the student experience and support administrative operations. You will collaborate with academic teams to update FAQs, course content, and assessment materials, while ensuring smooth workflows across student services.

The role emphasizes education administration, stakeholder collaboration, and proactive problem-solving in a hybrid, day-shift environment.

Qualifications

• Administrative experience in school/university settings is required.
• Strong written and verbal communication with stakeholders.
• Ability to review and organize student-facing documentation.
• High attention to detail and initiative to improve the student experience.

Responsibilities

• Update FAQs, course support content, and assessment materials.
• Design and implement initiatives to boost student engagement and retention.
• Bridge administrative, academic, and student-facing teams.
• Provide daily operational and record-keeping support across student services.

Skills

Educational administration experience

Communication & stakeholder

Content & resource maintenance

Problem-solving & proactivity

Tools

Canvas LMS

Moodle LMS

Blackboard LMS

SMS & ticketing platforms

Job description

MicroSourcing is seeking a Student Support Officer in Ortigas, Pasig, to enhance the student experience and support administrative operations. You will collaborate with academic teams to update FAQs, course content, and assessment materials, while ensuring smooth workflows across student services.

The role emphasizes education administration, stakeholder collaboration, and proactive problem-solving in a hybrid, day-shift environment.