Student Enrollment Specialist — Outbound, Onsite 6 Months, Then Remote

Eastvantage Business Solutions Inc.; Pasig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Eastvantage Business Solutions Inc. in Pasig is hiring an Enrollment Specialist/Student Advisor to deliver outstanding customer service, guide students through the enrolment process, and secure timely confirmations.

You will make outbound calls, respond via phone, email, and chat, and maintain data integrity while meeting service levels. The role begins onsite in Ortigas, Pasig for six months, then shifts to a work-from-home arrangement.

Qualifications

• Strong organizational ability in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Reliable, self-motivated, flexible with a proactive attitude.
• Strong attention to detail and data accuracy.
• Proficient in MS Word, Excel, and PowerPoint.

Responsibilities

• Make targeted outbound calls to student applicants to maximize confirmations and enrolments.
• Provide excellent customer service across telephone, email, and chat.
• Maintain and provide information on all aspects of the application and enrolment process.
• Respond to enquiries and assist students mainly via phone, email, and chat.
• Adhere to pre-agreed service level commitments.
• Maintain data integrity protocols and ensure accurate records.
• Undertake any other duties as required, commensurate with the role.

Skills

Organizational skills

Verbal and written communication

Multitasking

Reliability and self-motivation

Attention to detail

Tools

MS Word

Excel

PowerPoint

Job description

Eastvantage Business Solutions Inc. in Pasig is hiring an Enrollment Specialist/Student Advisor to deliver outstanding customer service, guide students through the enrolment process, and secure timely confirmations.

You will make outbound calls, respond via phone, email, and chat, and maintain data integrity while meeting service levels. The role begins onsite in Ortigas, Pasig for six months, then shifts to a work-from-home arrangement.