Strategic WFMaaS Leader

Bravissimo Resourcing Inc.; Mandaluyong; On-site; PHP 1,339,200 - 1,674,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Insurance Health Coverage

Paid Holidays

13th Month Pay

Job summary

A leading workforce management firm in Mandaluyong is seeking an experienced Workforce Management professional to develop and oversee WFMaaS strategies. The successful candidate will have over 15 years in workforce management with a focus on large-scale operations and client relationship management. Responsibilities include leading teams, optimizing processes, and ensuring client satisfaction through data-driven insights. This full-time position offers competitive benefits and an on-site working location.

Qualifications

• 15+ years of experience in workforce management, with at least 8 years in a senior leadership role.
• Proven track record of managing large-scale WFM operations for major clients.
• Expert knowledge of WFM best practices, technologies, and industry trends.

Responsibilities

• Develop and implement WFMaaS strategies aligned with client objectives.
• Lead client relationships, presenting insights and strategic recommendations.
• Establish and monitor KPIs for WFMaaS effectiveness.

Skills

Leadership

Communication

Strategic thinking

Negotiation

Conflict management

Influencing skills

Education

Bachelor's degree in Business Administration or Operations Management

Job description

A leading workforce management firm in Mandaluyong is seeking an experienced Workforce Management professional to develop and oversee WFMaaS strategies. The successful candidate will have over 15 years in workforce management with a focus on large-scale operations and client relationship management. Responsibilities include leading teams, optimizing processes, and ensuring client satisfaction through data-driven insights. This full-time position offers competitive benefits and an on-site working location.