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Job summary
A prominent consultancy firm in Cebu City is seeking a Sr. Workforce Manager to lead Workforce Management operations for large-scale projects. The ideal candidate will have at least 10 years of experience in this field, including 5 years in management roles. You will ensure optimal staffing and performance, collaborating with multiple departments. This position requires advanced skills in workforce planning and a strong focus on financial performance and client relationships. Hybrid work environment with opportunities for professional development.
Qualifications
Minimum 10 years in Workforce Management, 5 years in a senior leadership role.
Extensive experience in managing large-scale WFM operations.
Advanced proficiency with relevant WFM software and tools.
Responsibilities
Lead the WFM department, focusing on staffing and performance management.
Oversee staffing strategies to meet client goals.
Monitor daily performance and analyze trends for operational efficiency.
Skills
Leadership
Communication
Problem-solving
Workforce Management
Analytical Skills
Education
Bachelor’s in Business Administration or Operations Management
Tools
WFM platforms
Analytics tools
Financial management systems
Job description
A prominent consultancy firm in Cebu City is seeking a Sr. Workforce Manager to lead Workforce Management operations for large-scale projects. The ideal candidate will have at least 10 years of experience in this field, including 5 years in management roles. You will ensure optimal staffing and performance, collaborating with multiple departments. This position requires advanced skills in workforce planning and a strong focus on financial performance and client relationships. Hybrid work environment with opportunities for professional development.