Strategic Trilingual Client Services Account Manager

JPMorganChase; Metro Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

JPMorganChase in the Philippines is seeking a Client Service Account Manager within J.P. Morgan Payments to advise clients and coordinate with internal teams for strategic plans that meet client expectations.

You will address risk policies, participate in service delivery, and maintain strong relationships with large corporate and financial institution clients while working a night shift schedule.

Qualifications

• Three years of relevant industry experience or functional expertise.
• Understanding of Treasury Services product sets.
• Ability to present oral and written communication clearly.

Responsibilities

• Act as a key advisor to clients and internal teams to meet or exceed expectations.
• Assess client needs, satisfaction, and identify impediments to service excellence.
• Leverage Treasury Services capabilities to suggest product enhancements and service improvements.
• Collaborate with internal client teams to develop strategic business plans.
• Meet with clients regularly to stay informed of needs and preferences.
• Advocate for clients and remove roadblocks to deliver exceptional service.

Skills

Trilingual: Spanish, Portuguese, and E

Client relationship management

Communication and advisory skills

Risk awareness & policy compliance

Time management in fast-paced env

Cross-functional collaboration

Job description

JPMorganChase in the Philippines is seeking a Client Service Account Manager within J.P. Morgan Payments to advise clients and coordinate with internal teams for strategic plans that meet client expectations.

You will address risk policies, participate in service delivery, and maintain strong relationships with large corporate and financial institution clients while working a night shift schedule.