Trilingual Client Success Manager – Latin America Payments

Aumni; Metro Manila; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

JPMorganChase Philippines is seeking a Client Service Account Manager within J.P. Morgan Payments to advise clients, develop strategic plans, and ensure compliance with risk policies while delivering exceptional service.

The role requires close collaboration with internal teams, strong problem-solving and effective communication across languages, with a focus on client satisfaction and service improvement.

Qualifications

• Fluency in Spanish, Portuguese and English is required.
• 3+ years of relevant industry experience.
• Understanding of core Treasury Services product sets.

Responsibilities

• Serves as key advisor to a portfolio of large corporate or financial institution clients.
• Provides strategic advice and consultation to meet client expectations.
• Identifies and addresses gaps to improve service delivery and efficiency.

Skills

Spanish

Portuguese

English

Tools

Virtual connectivity tools

Job description

JPMorganChase Philippines is seeking a Client Service Account Manager within J.P. Morgan Payments to advise clients, develop strategic plans, and ensure compliance with risk policies while delivering exceptional service.

The role requires close collaboration with internal teams, strong problem-solving and effective communication across languages, with a focus on client satisfaction and service improvement.