Strategic Tele-Collections Specialist

Sumisho Motor Finance Corporation; Pampanga; On-site; PHP 201,000 - 290,000; Full time

Job summary

A financial services firm is seeking a Tele-Collector in Pampanga to manage delinquent accounts, negotiate payment plans, and improve overall collections efficiency. The role requires at least 6 months of relevant experience, with duties including active calls to customers and coordination with teams to address collections issues. Candidates should possess a Vocational Course or Bachelor's degree and demonstrate strong tele-collection and negotiation skills.

Qualifications

• At least 6 months to 1 year of relevant experience as a Tele-Collector.
• Ability to manage multiple delinquent accounts for debt collection.
• Familiarity with negotiation on payment deadlines and payment plans.

Responsibilities

• Manage multiple current and delinquent accounts for debt collection efforts.
• Negotiate payoff deadlines or payment plans with customers.
• Coordinate with other teams to address issues preventing collections.

Skills

Tele-collection skills

Negotiation

Communication

Education

Vocational Course or Bachelor's/College Degree

Job description

A financial services firm is seeking a Tele-Collector in Pampanga to manage delinquent accounts, negotiate payment plans, and improve overall collections efficiency. The role requires at least 6 months of relevant experience, with duties including active calls to customers and coordination with teams to address collections issues. Candidates should possess a Vocational Course or Bachelor's degree and demonstrate strong tele-collection and negotiation skills.