Strategic Collections Specialist

Recruitify_HR; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

A leading recruitment agency in the Philippines is seeking an experienced collections specialist to manage customer accounts and ensure timely settlements of outstanding debts. You will negotiate payment plans, resolve customer inquiries, and maintain accurate records of all interactions. Ideal candidates will have a Bachelor's degree in Finance or Business Administration and 3–5 years of experience in collections. Strong communication and negotiation skills are essential, along with a customer-focused mindset.

Qualifications

• 3–5 years of experience in collections or accounts receivable.
• Ability to manage multiple accounts while maintaining attention to detail.
• High level of integrity and professionalism with a customer-focused mindset.

Responsibilities

• Manage collections by contacting customers to settle outstanding debts.
• Negotiate payment plans and resolve customer inquiries regarding their accounts.
• Maintain accurate records of all interactions with customers.
• Prepare and analyze reports related to account status and collections.
• Collaborate with internal teams to ensure smooth operations and compliance.

Skills

Strong communication skills

Negotiation skills

Education

Bachelor’s degree in Finance, Business Administration, or related field

Job description

A leading recruitment agency in the Philippines is seeking an experienced collections specialist to manage customer accounts and ensure timely settlements of outstanding debts. You will negotiate payment plans, resolve customer inquiries, and maintain accurate records of all interactions. Ideal candidates will have a Bachelor's degree in Finance or Business Administration and 3–5 years of experience in collections. Strong communication and negotiation skills are essential, along with a customer-focused mindset.