Strategic Systems Lead – Transformation & Change

Security Bank Corporation; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Security Bank Corporation in the Philippines seeks a Systems Team Lead who will translate business strategy into actionable requirements, future-state operating models, and process improvements while ensuring stakeholder alignment and successful adoption of changes.

You will lead design and analysis of end-to-end lending processes, elicit requirements, manage change impact, coordinate with product groups, operations, technology, risk and compliance, and develop training and communications for

Qualifications

• End-to-end unsecured lending knowledge, e.g., credit cards processes.
• Mastercard authorizations, clearing and settlement expertise (MAS/MCPS).
• PRIME system usage and module familiarity.
• Strong business partnering, vendor management, and BA techniques.

Responsibilities

• Lead analysis, design, and documentation of future-state processes, operating models, customer journeys, and solutions aligned with strategy.
• Lead requirements elicitation, analysis, validation, prioritization, and documentation.
• Oversee parameter maintenance, configuration, and non-development business-user changes.
• Conduct change impact assessments, stakeholder analyses, and readiness evaluations.
• Facilitate workshops and reviews with Product Groups, Operations, Technology, Risk, Compliance, and Business Units.
• Translate strategic objectives into solution requirements, use cases, value hypotheses, and benefits.
• Develop training plans, communication materials, user guides, and capability-building initiatives.
• Lead, coach, and develop Systems Managers.

Job description

Security Bank Corporation in the Philippines seeks a Systems Team Lead who will translate business strategy into actionable requirements, future-state operating models, and process improvements while ensuring stakeholder alignment and successful adoption of changes.

You will lead design and analysis of end-to-end lending processes, elicit requirements, manage change impact, coordinate with product groups, operations, technology, risk and compliance, and develop training and communications for