Systems Team Lead - Strategic Projects

Security Bank Corporation; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Security Bank Corporation in the Philippines seeks a Systems Team Lead who will translate business strategy into actionable requirements, future-state operating models, and process improvements while ensuring stakeholder alignment and successful adoption of changes.

You will lead design and analysis of end-to-end lending processes, elicit requirements, manage change impact, coordinate with product groups, operations, technology, risk and compliance, and develop training and communications for

Qualifications

• End-to-end unsecured lending knowledge, e.g., credit cards processes.
• Mastercard authorizations, clearing and settlement expertise (MAS/MCPS).
• PRIME system usage and module familiarity.
• Strong business partnering, vendor management, and BA techniques.

Responsibilities

• Lead analysis, design, and documentation of future-state processes, operating models, customer journeys, and solutions aligned with strategy.
• Lead requirements elicitation, analysis, validation, prioritization, and documentation.
• Oversee parameter maintenance, configuration, and non-development business-user changes.
• Conduct change impact assessments, stakeholder analyses, and readiness evaluations.
• Facilitate workshops and reviews with Product Groups, Operations, Technology, Risk, Compliance, and Business Units.
• Translate strategic objectives into solution requirements, use cases, value hypotheses, and benefits.
• Develop training plans, communication materials, user guides, and capability-building initiatives.
• Lead, coach, and develop Systems Managers.

Job description

About The Role

As Systems Team Lead, you will be responsible for leading business design, business analysis, systems support, and change management activities for strategic initiatives and transformation programs. The role translates business strategies into actionable business requirements, future-state operating models, process improvements, and solution recommendations while ensuring stakeholder alignment, organizational readiness, and successful adoption of business and system changes.

How You’ll Contribute

• Lead the analysis, design, and documentation of future-state business processes, operating models, customer journeys, and business solutions aligned with strategic objectives.
• Lead requirements elicitation, analysis, validation, prioritization, and documentation activities.
• Oversee and/or perform system parameter maintenance, application configuration activities, and business-user changes that do not require technology development.
• Conduct change impact assessments, stakeholder analyses, and readiness evaluations.
• Partner with Product Groups, Operations, Technology, Risk, Compliance, and Business Units to facilitate workshops, requirements sessions, solution reviews, and decision-making discussions.
• Translate strategic objectives into solution requirements, business use cases, value hypotheses, and benefit projections.
• Lead the development of training plans, communication materials, user guides, and capability-building initiatives.
• Lead, coach, and develop Systems Managers.

What We’re Looking For

• In-depth knowledge of Unsecured Lending i.e Credit Cards business and its end-to-end process.
• Intermediate to expert level of technical knowledge on Mastercard authorizations, clearing and settlement. Proficiency on the use of Mastercard tools – Mastercard Authorization System (MAS) and Mastercard Clearing and Settlement System (MCPS).
• Proficient in the use of PRIME and its functions, modules and parameters.
• Good work ethics and business partnering skills, including vendor management skills and business analysis techniques.

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today.