Strategic Retail Territory Leader

Oman Shell; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Oman Shell in the Philippines seeks a Regional Territory Manager to drive sustainable growth across Shell mobility sites and retail partners. You will lead performance, coach underperforming sites, and develop Territory/Retailer Master Plans to optimize network effectiveness.

The role emphasizes HSSE compliance, staff development, and strong financial oversight, including pricing optimization and retailer business planning, with relocation flexibility across the Philippines.

Qualifications

• Sales, negotiation, and value-based selling.
• Channel management and route-to-market strategy execution.
• Partner development and value proposition design.
• Commercial and financial acumen, including a solid understanding of the value chain.
• Customer experience management and retail operations, including adherence to HSSE standards.
• Site operations and compliance with retail best practices.

Responsibilities

• Drive territory growth in value, volume, reputation, and brand equity while ensuring best-in-class customer experience across all Shell mobility sites.
• Lead and coach retailers to deliver Customer Commitment and Sales & Operations targets, including coaching underperforming sites.
• Develop and execute Territory and Retailer Master Plans to optimize network performance.
• Strengthen HSSE culture by ensuring full compliance with safety, operational, and Shell Business Principles standards.
• Enhance customer satisfaction by improving staff capability and leveraging customer feedback.
• Build retailer capability and succession pipelines, including involvement in recruitment, training, and development.
• Deliver sales and profitability targets, including district planning, pricing optimization, and retailer business planning.
• Identify and capture growth opportunities across Fuels, Convenience Retail, and Lubricants.
• Partner with retailers to grow their businesses while maximizing Shell’s performance through innovative initiatives.
• Monitor financial performance, including reviewing P&L statements and closing performance gaps.
• Collaborate cross-functionally with internal stakeholders (Network, Marketing, Finance, HR, Supply, etc.).
• Ensure competitive pricing and market responsiveness, including tracking competitor activity and executing countermeasures.
• Implement marketing and operational initiatives to drive compliance and performance at site level.
• Manage risk and financial controls, including credit compliance and system utilization.
• Optimize supply and inventory to maintain stock availability and meet demand.
• Oversee site standards and expansion initiatives, including HSCs, car wash facilities, and lubricant compliance.
• Execute field activities effectively, including structured site visits and active forecourt selling programs

Skills

Sales & negotiation

Channel management

Partner development

Commercial and financial acumen

Customer experience management

Site operations & HSSE compliance

Job description

Oman Shell in the Philippines seeks a Regional Territory Manager to drive sustainable growth across Shell mobility sites and retail partners. You will lead performance, coach underperforming sites, and develop Territory/Retailer Master Plans to optimize network effectiveness.

The role emphasizes HSSE compliance, staff development, and strong financial oversight, including pricing optimization and retailer business planning, with relocation flexibility across the Philippines.