Strategic Renewal Manager (Multilingual)

Reliasourcing; Pasay; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

A leading tech firm in Metro Manila is seeking a Strategic Renewal Manager to lead the renewal strategy and execution for high-value accounts. The role requires fluent English and fluency in at least one major customer language. Candidates should have over 4 years of enterprise SaaS or subscription sales experience, strong negotiation skills, and the ability to manage complex, multi-stakeholder deals. This position offers the opportunity to ensure customer retention and protect long-term revenue.

Qualifications

• 4 years+ enterprise SaaS or subscription sales experience.
• Strong negotiation and executive presence.
• Ability to orchestrate complex, multi-stakeholder deals.
• Analytical and process-driven mindset.

Responsibilities

• Build and execute multi-quarter renewal plans for strategic accounts.
• Identify renewal risk early and drive mitigation plans.
• Lead complex commercial negotiations.
• Manage executive relationships.
• Coordinate across Sales, Customer Success, Partners, and Product.
• Ensure accurate forecasting and risk visibility.

Skills

Fluency in English

Fluency in Mandarin

Fluency in Bahasa Indonesia

Fluency in Bahasa Malaysia

Fluency in Korean

Fluency in Japanese

Fluency in Thai

Strong negotiation skills

Executive presence

Job description

Purpose

The Strategic Renewal Manager leads renewal strategy and execution for Check Point’s most important accounts, ensuring retention of high‑value customers and protection of long‑term revenue.

Key Responsibilities

• Build and execute multi-quarter renewal plans for strategic accounts
• Identify renewal risk early and drive mitigation plans
• Lead complex commercial negotiations
• Manage executive relationships
• Coordinate across Sales, Customer Success, Partners, and Product
• Ensure accurate forecasting and risk visibility

Language Requirements

SRMs must be fluent in English and fluent or native in at least one of the major customer languages they support. Priority languages include:

• Mandarin
• Bahasa Indonesia
• Bahasa Malaysia
• Korean
• Japanese
• Thai

Additional languages are a strong advantage.

Ideal Profile

• 4 years+ enterprise SaaS or subscription sales experience
• Strong negotiation and executive presence
• Ability to orchestrate complex, multi-stakeholder deals
• Analytical and process-driven