Strategic Market Intelligence Analyst - B2B SaaS

LexisNexis Risk Solutions; Manila, Hinoba-an; Presencial; PHP 700 000 - 1 100 000; Tempo integral

Resumo da oferta

RELX is seeking a Market Research & Competitive Intelligence Analyst to support the growth of the ALF CI program across academic solutions. You will gather, analyze, and synthesize information from win/loss data, customer interviews, market research, Salesforce, Gong, and other internal sources to identify market trends, customer needs, and competitive threats.

You will collaborate with Solution Marketing, Sales, Product, and other stakeholders to produce competitive intelligence briefs,

Qualificações

• Bachelor's Degree holder.
• Proven specialty in both qualitative and quantitative research.
• Strong experience in market research, competitive intelligence, business analysis, or strategic insights.
• Experience supporting B2B SaaS, technology, software, or professional services organizations.
• Ability to gather, synthesize, and interpret quantitative and qualitative data.
• Experience conducting customer interviews, surveys, or stakeholder interviews.
• Strong analytical and problem-solving skills.
• Experience creating reports, briefings, presentations, and executive summaries.
• Excellent written and verbal English communication skills.
• Strong proficiency with Microsoft Office (Excel, PowerPoint, Word).
• Ability to work independently and manage multiple priorities.
• Comfortable collaborating with global cross-functional teams.
• Experience working with CRM systems such as Salesforce.
• Experience working with conversation intelligence or customer insight platforms such as Gong (or ability to learn quickly).
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Responsabilidades

• Conduct competitive and market research across our academic solutions landscape.
• Monitor competitor activities, product launches, acquisitions, partnerships, and market signals.
• Review and analyze win/loss data from Salesforce and other internal sources.
• Conduct customer win/loss interviews and summarize findings.
• Gather qualitative feedback from sales, customer success, marketing, and product teams.
• Support development of competitive intelligence briefs and executive summaries.
• Create and maintain competitive battlecards and competitor profiles.
• Track emerging market trends, customer challenges, and industry developments.
• Analyze data from Gong, Salesforce, customer feedback, and market research sources.
• Prepare actionable recommendations and insights for Solution Marketing and business leaders.
• Maintain structured repositories of competitive intelligence and market research assets.

Conhecimentos

Qualitative research

Quantitative research

Market research

Competitive intelligence

Stakeholder interviews

Data analysis

English communication

Salesforce experience

Gong experience

Formação académica

Bachelor's Degree

Ferramentas

Salesforce

Gong

Descrição da oferta de emprego

RELX is seeking a Market Research & Competitive Intelligence Analyst to support the growth of the ALF CI program across academic solutions. You will gather, analyze, and synthesize information from win/loss data, customer interviews, market research, Salesforce, Gong, and other internal sources to identify market trends, customer needs, and competitive threats.

You will collaborate with Solution Marketing, Sales, Product, and other stakeholders to produce competitive intelligence briefs,