Strategic Competitive Intelligence Analyst – Hybrid

Reed Elsevier Philippines; Quezon City; Hybrid; PHP 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Flexible hybrid work setup

IT Equipment provided

HMO Coverage from Day 1 for you and 4+

Retirement package with company match

Life and Accident Insurance from Day 1

24 annual PTOs (+6 after 5 years)

Merit increases and incentives

Learning workshops and certification

Zusammenfassung

Reed Elsevier Philippines seeks a Market Research & Competitive Intelligence Analyst to gather, analyze, and synthesize information from multiple sources including win/loss data, customer interviews, market research, and Salesforce. You will work with Solution Marketing, Sales, and Product to identify trends, needs, threats, and opportunities.

The role supports CI briefs, battlecards, and strategic recommendations to improve positioning, messaging, and go-to-market decisions.

Qualifikationen

• Bachelor's degree required.
• Proven specialty in both qualitative and quantitative research.
• Strong experience in market research, competitive intelligence, business analysis, or strategic insights.
• Experience supporting B2B SaaS, technology, software, or professional services organizations.
• Ability to gather, synthesize, and interpret quantitative and qualitative data.
• Experience conducting customer interviews, surveys, or stakeholder interviews.
• Strong analytical and problem-solving skills.
• Experience creating reports, briefings, presentations, and executive summaries.
• Excellent written and verbal English communication skills.
• Strong proficiency with Microsoft Office (Excel, PowerPoint, Word).
• Ability to work independently and manage multiple priorities.
• Comfortable collaborating with global cross-functional teams.
• Experience working with CRM systems such as Salesforce.
• Experience with conversation intelligence or customer insight platforms such as Gong.
• Ability to quickly learn and apply enterprise AI tools and technologies to support workflows.

Aufgaben

• Conduct competitive and market research across academic solutions.
• Monitor competitor activities, product launches, acquisitions, partnerships, and market signals.
• Review and analyze win/loss data from Salesforce and other internal sources.
• Conduct customer win/loss interviews and summarize findings.
• Gather qualitative feedback from sales, customer success, marketing, and product teams.
• Support development of competitive intelligence briefs and executive summaries.
• Create and maintain competitive battlecards and competitor profiles.
• Track emerging market trends, customer challenges, and industry developments.
• Analyze data from Gong, Salesforce, customer feedback, and market research sources.
• Prepare actionable recommendations and insights for Solution Marketing and business leaders.
• Maintain structured repositories of competitive intelligence and market research assets.

Kenntnisse

Quantitative research

Qualitative research

Market research

Competitive intelligence

Business analysis

Strategic insights

CRM systems like Salesforce

Microsoft Excel

English communication

Cross-functional teamwork

Ausbildung

Bachelor's degree

Tools

Salesforce

Gong

Power BI

Microsoft Excel

PowerPoint

Jobbeschreibung

Reed Elsevier Philippines seeks a Market Research & Competitive Intelligence Analyst to gather, analyze, and synthesize information from multiple sources including win/loss data, customer interviews, market research, and Salesforce. You will work with Solution Marketing, Sales, and Product to identify trends, needs, threats, and opportunities.

The role supports CI briefs, battlecards, and strategic recommendations to improve positioning, messaging, and go-to-market decisions.