Strategic Key Accounts Lead (FinTech & Partnerships)

Dempsey Resource Management Inc.; Metro Manila; On-site; PHP 268,000 - 368,000; Full time

Job summary

Dempsey Resource Management Inc. is seeking a seasoned Account Manager to cultivate and manage high-value client portfolios in the fintech payments space.

You will serve as the primary liaison with merchants, banks, and internal teams to ensure seamless service delivery and strong relationships. The role requires 3–5 years of relevant experience, a business-focused degree, and deep knowledge of digital payment solutions, wallets, and POS integrations.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• 3–5 years of experience in sales or customer service, preferably within electronic services or fintech.
• Strong familiarity with digital payment solutions and fintech transaction workflows.

Responsibilities

• Acquire and maintain strong, strategic relationships with key clients and merchant partners.
• Understand client goals to deliver tailored solutions and resolve issues professionally.
• Collaborate with internal teams to ensure seamless service delivery and system uptime.
• Onboard and support merchant partners for services including bill payment, mobile load, and e-wallet top-ups.
• Track account metrics, monitor sales performance, and drive revenue through upselling and cross-selling.

Skills

Relationship management

Technical aptitude

Analytical skills

Education

Bachelor's degree

Job description

Dempsey Resource Management Inc. is seeking a seasoned Account Manager to cultivate and manage high-value client portfolios in the fintech payments space.

You will serve as the primary liaison with merchants, banks, and internal teams to ensure seamless service delivery and strong relationships. The role requires 3–5 years of relevant experience, a business-focused degree, and deep knowledge of digital payment solutions, wallets, and POS integrations.