Inside Sales Representative

Dover-Corporation; Cebu City; Presencial; PHP 446 000 - 670 000; Tempo integral

Resumo da oferta

Dover Business Services (DBS) is a Dover Corporation unit that delivers transactional services across Finance, IT, and HR. DBS supports operating companies globally, including locations in the Philippines, and provides customer service, quoting, and order-entry support to drive growth and efficiency.

The role focuses on building relationships with internal teams and clients, ensuring accurate pricing, and delivering high-quality service throughout the customer journey.

Qualificações

• Bachelor’s degree in Business, Communications, or related field.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams).

Responsabilidades

• Build and maintain strong relationships with internal teams and external clients.
• Provide responsive, high-quality customer service across all touchpoints.
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry.
• Ensure post-shipment follow-through and customer satisfaction.
• Assure accurate customer pricing.
• Collaborate with sales managers and reps to support quoting and order fulfillment.
• Troubleshoot issues and proactively resolve customer concerns.
• Track and manage multiple priorities with attention to detail.

Conhecimentos

Customer focus

Attention to detail

Organizational skills

Verbal communication

Written communication

Team player

Cross-functional agility

Formação académica

Bachelor's degree in Business, Communications, or related field

Ferramentas

AS400/Mainframe

Microsoft Office

Excel

Outlook

Word

Teams

Descrição da oferta de emprego

Dover Business Services [is an independent business unit that] empowers OpCo growth by providing best-in-class operations expertise and services to increase capacity, improve control and reduce costs. In the future, we will also provide analytics, strategic services and leverage advanced technologies. This enables OpCos to focus on customer business activity and growth strategies. DBS supports Dover’s Operating Companies through the processing of select financial and transactional processes and provides HR and IT support. DBS operates shared service centres in China, North America, the Philippines and Scotland.Job DescriptionBuild and maintain strong relationships with internal teams and external clientsProvide responsive, high-quality customer service across all touchpointsInitiate and manage pre-sale activities including product knowledge, quoting, and order entryEnsure post-shipment follow-through and customer satisfactionAssure accurate customer pricingCollaborate with sales managers and reps to support quoting and order fulfillmentTroubleshoot issues and proactively resolve customer concernsTrack and manage multiple priorities with attention to detailQualifications and Educational Requirements:Bachelor’s degree in Business, Communications, or related fieldMinimum 3 years of experience in customer service or inside salesExperience with AS400 or similar mainframe systemsIdeal Candidate TraitsProven customer-first mindset with a passion for service excellenceStrong attention to detail and organizational skillsAbility to read and interpret basic technical drawingsExcellent verbal and written communication skillsProficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams)Comfortable managing multiple priorities and deadlinesCollaborative team player with cross-functional agilitySelf-motivated, goal-oriented, and eager to contribute to team successCOMPANY OVERVIEWDover Business Services (DBS) is an independent business-to-business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Finance, IT and HR to the entire organization. With locations in Hamilton, Ohio, Dundee, Scotland and soon to be Suzhou, China, DBS centers operate across the globe to maximize service to our operating companies (OpCos).Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/ . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.