Strategic Industry Account Manager

Globe Telecom, Inc.; Butuan; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Career growth and development

Competitive and flexible compensation

Dynamic and collaborative team

Job summary

GCash is seeking an Account Manager – Industry Based in the Philippines to acquire new clients and manage relationships with existing accounts within assigned industries. You will drive the full sales cycle, identify business opportunities, understand client needs, and recommend relevant products and solutions.

You will work with internal teams to address client concerns, develop account strategies, and achieve sales and account targets while engaging confidently with senior decision-makers.

Qualifications

• 5+ years of experience in Sales, Business Development, Account Management, or a related role.

Responsibilities

• Generate leads and identify potential customers through direct prospecting, calls, face-to-face meetings, networking, and other business development activities.
• Manage the end-to-end sales cycle, from initial customer engagement and needs assessment through negotiation and closing.
• Build and deliver presentations and proposals to senior managers, decision-makers, and key stakeholders.
• Understand customer needs, business processes, and industry trends to recommend relevant products and services.
• Identify opportunities to expand existing accounts and develop new business within assigned industries.
• Build and maintain strong relationships with key decision-makers, influencers, and other stakeholders within client organizations.
• Conduct regular account engagements and business reviews to understand client performance, challenges, and opportunities.
• Develop account strategies and programs that support business growth and achievement of assigned targets.
• Lead the development and execution of account-specific solutions using relevant company products and services, including payment and disbursement solutions.
• Respond to and monitor customer concerns, ensuring timely resolution in coordination with internal support teams.
• Proactively keep clients and partners informed about new products, services, promotions, technology updates, and the status of their concerns.
• Escalate complex or unresolved customer concerns to the appropriate internal teams within established timelines.
• Provide market feedback, including industry trends, competitive developments, customer needs, and business opportunities.
• Work cross-functionally with internal teams to resolve customer issues and execute account programs and initiatives.
• Maintain a healthy sales pipeline and consistently work toward assigned acquisition, revenue, transaction, and account growth targets.
• Prepare and submit accurate and timely sales and account management reports, including sales call plans, pipeline reports, account profiles, and performance reviews.
• Perform other related duties and projects as assigned.

Skills

Sales

Business Development

Account Management

Relationship Building

Communication

Negotiation

Job description

GCash is seeking an Account Manager – Industry Based in the Philippines to acquire new clients and manage relationships with existing accounts within assigned industries. You will drive the full sales cycle, identify business opportunities, understand client needs, and recommend relevant products and solutions.

You will work with internal teams to address client concerns, develop account strategies, and achieve sales and account targets while engaging confidently with senior decision-makers.