Strategic HR Partner - BPO (Onsite, Alabang)

INFOSYS BPM LIMITED Philippine Branch; Taguig; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Quarterly performance bonus

HMO and Life Insurance for employee +

Job summary

Infosys BPM Philippines is hiring an HR Business Partner to drive HR processes, ensure SLA compliance, and deliver analytics and benchmarking under guidance of the Manager.

The role involves resolving employee relations issues, policy formulation, and building employer branding and HR capability across the organization. Onsite in Alabang with rotating/shifting schedule, immediate start. Join a team focused on service excellence, diversity and growth.

Qualifications

• Bachelor’s degree in HRM, Law, Psychology or equivalent.
• Strong communication skills.
• 3–5 years of HR supervisor/team lead experience in a BPO.

Responsibilities

• Resolve complex employee relations issues and address grievances.
• Policy Formulation (includes process, guideline definition, Research, Benchmarking and Advisory/HR solutions.
• Provide HR policy guidance and work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• HR Analytics/Metrics/Reporting and Knowledge Management/HR Capability Building.
• Vendor Relationship Management and Employer Branding and Positioning.
• Function-specific initiatives, audits and compliance.

Skills

Communication skills

Education

Bachelor's degree in HRM, Law, Psychology or equivalent

Job description

Infosys BPM Philippines is hiring an HR Business Partner to drive HR processes, ensure SLA compliance, and deliver analytics and benchmarking under guidance of the Manager.

The role involves resolving employee relations issues, policy formulation, and building employer branding and HR capability across the organization. Onsite in Alabang with rotating/shifting schedule, immediate start. Join a team focused on service excellence, diversity and growth.