Strategic HR Business Partner – BPO Operations

Neksjob Philippines; Benguet; On-site; Full time

Job summary

A leading HR firm in Benguet is seeking a dynamic HR Business Partner (HRBP) to drive people strategies in a high-volume contact center. The ideal candidate will have a strong BPO background, a Bachelor’s degree in HR or related field, and experience managing employee relations and performance management initiatives. Responsibilities include aligning HR strategies with business goals and overseeing labor compliance. The position offers an opportunity to influence talent development and improve employee engagement in a fast-paced environment.

Qualifications

• Strong BPO / shared services background.
• Experience supporting 300+ headcount.
• HR certification (CHRP, CHRMP, or equivalent) preferred.

Responsibilities

• Partner with Operations and Site Leaders to align HR strategies.
• Lead employee relations and compliance investigations.
• Drive performance management and talent development.

Skills

BPO experience

Stakeholder management

Communication

Human Resource Planning

Performance Management

Education

Bachelor’s degree in HR, Psychology, Business, or related field

Tools

HRIS

MS Excel

Job description

A leading HR firm in Benguet is seeking a dynamic HR Business Partner (HRBP) to drive people strategies in a high-volume contact center. The ideal candidate will have a strong BPO background, a Bachelor’s degree in HR or related field, and experience managing employee relations and performance management initiatives. Responsibilities include aligning HR strategies with business goals and overseeing labor compliance. The position offers an opportunity to influence talent development and improve employee engagement in a fast-paced environment.