Strategic HR Business Partner – BPO & People Ops

Neksjob Philippines; Quezon City; On-site; PHP 669,600 - 892,800; Full time

Job summary

A leading BPO company in the Philippines is seeking a strategic HR Business Partner to align HR strategies with business goals. This role will focus on employee relations, performance management, and talent development initiatives within a high-volume contact center. Candidates should have a Bachelor's degree in HR or a related field, strong experience in BPO environments, especially with employee relations and labor law compliance. The position offers the opportunity to drive people strategies in a dynamic setting.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Strong BPO/shared services background with experience supporting 300+ headcount.
• Solid experience in Employee Relations, Labor Law Compliance, and Performance Management.

Responsibilities

• Partner with Operations to align HR strategies with business goals.
• Lead investigations and ensure labor compliance.
• Drive performance management and talent development initiatives.
• Support workforce planning and HR analytics reporting.

Skills

Employee Relations

Performance Management

Workforce Planning

HR Analytics

Stakeholder Management

HRIS

MS Excel

Education

Bachelor’s degree in HR, Psychology, Business or related field

Job description

A leading BPO company in the Philippines is seeking a strategic HR Business Partner to align HR strategies with business goals. This role will focus on employee relations, performance management, and talent development initiatives within a high-volume contact center. Candidates should have a Bachelor's degree in HR or a related field, strong experience in BPO environments, especially with employee relations and labor law compliance. The position offers the opportunity to drive people strategies in a dynamic setting.