Strategic Enterprise Account Manager — Cybersecurity

Progression Search; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Progression Search is seeking a Corporate Account Manager in Manila to drive success for enterprise customers using next-generation endpoint technology. You will own the full sales cycle, advocate for customers, and collaborate with cross-functional teams to ensure value delivery.

You will renew contracts, hunt for upsell opportunities, and develop account strategies across the Philippines market, balancing multi-task priorities in a fast-paced environment while maintaining strong client

Responsibilities

• Serve as the primary point of contact for clients while collaborating with internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase.
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
• Achieve a quota of new sales growth within the customer base.
• Be a customer advocate, driving relationships with key customers and creating new champions.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Consult with existing customers to recommend additional solutions from the solution portfolio to increase ingestion.
• Devise and execute account strategies and plans to maximize account growth.
• Provide high touch customer service, including escalation and coordination of support issues as needed.
• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

Job description

Progression Search is seeking a Corporate Account Manager in Manila to drive success for enterprise customers using next-generation endpoint technology. You will own the full sales cycle, advocate for customers, and collaborate with cross-functional teams to ensure value delivery.

You will renew contracts, hunt for upsell opportunities, and develop account strategies across the Philippines market, balancing multi-task priorities in a fast-paced environment while maintaining strong client