Strategic E‑commerce Key Account Manager

Lazada Group; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Lazada Group in the Philippines is seeking a Key Account Manager (KAM) to drive growth for assigned seller portfolios on the Lazada platform. You will build strong seller relationships, develop business plans, and collaborate with internal teams to boost performance and achieve measurable growth.

You will combine operational excellence with strategic thinking, leveraging market insights and sales analytics to optimize seller outcomes. Mandarin skills are a plus and adaptability is essential.

Qualifications

• Bachelor's Degree required.
• Experience in e-commerce, sales, account management, retail or business development is advantageous.
• Strong analytical ability and business acumen.
• Proficiency in Mandarin is a plus.
• Resilient and adaptable to changing ownership and priorities.

Responsibilities

• Own the overall business performance of assigned seller accounts.
• Drive sales growth, orders, and buyer metrics through targeted initiatives.
• Expand assortments and implement marketing/sales strategies with sellers.
• Collaborate with platform operations, campaigns, logistics, and finance to hit growth targets.
• Analyze data to identify trends and provide actionable insights to sellers.

Skills

Relationship management

Strategic thinking

Analytical mindset

Negotiation

Stakeholder management

Communication skills

Growth mindset

Education

Bachelor's Degree

Job description

Lazada Group in the Philippines is seeking a Key Account Manager (KAM) to drive growth for assigned seller portfolios on the Lazada platform. You will build strong seller relationships, develop business plans, and collaborate with internal teams to boost performance and achieve measurable growth.

You will combine operational excellence with strategic thinking, leveraging market insights and sales analytics to optimize seller outcomes. Mandarin skills are a plus and adaptability is essential.