Strategic Corporate Client Relationships Manager

AIA; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

MediCard Phils., Inc. is seeking a proactive Client Relationship Manager to manage and strengthen relationships with assigned corporate accounts, driving client satisfaction, retention, and long-term value.

You will serve as the primary point of contact for clients, ensuring seamless service delivery and effective renewal management. Collaborate with Operations, Medical Services, Claims, Billing, Provider Management and other teams to address client concerns, monitor service performance, and

Qualifications

• Bachelor's degree required in related field.
• Minimum 5–8 years in Client Relationship Management, Account Management, Corporate Sales, Healthcare, Insurance, or B2B Service Management.
• Experience managing mid-sized to large corporate accounts; background in HMO/healthcare/insurance preferred.

Responsibilities

• Serve as primary relationship owner for assigned corporate accounts and build long-term relationships with key decision-makers.
• Lead renewal planning and engagement activities within timelines; monitor account health and retention risks.
• Coordinate with Operations, Medical Services, Claims, Billing, Provider Management and other teams to address client concerns and ensure prompt issue resolution.
• Identify opportunities for account expansion, benefit enhancements, and cross-selling; support rate actions.
• Prepare account performance reports, utilization analyses, and management updates; track renewal status and client engagement.
• Ensure compliance with policies, contractual commitments, and regulatory requirements; support audits and governance.

Skills

Relationship Management

Client Servicing

Negotiation

Presentation Skills

Communication Skills

Business Acumen

Data Analysis

Reporting

Problem Solving

Stakeholder Management

Project Coordination

Customer Experience

Education

Bachelor's Degree in Business Administration, Marketing, Management, Healthcare Administration, or related field

Job description

MediCard Phils., Inc. is seeking a proactive Client Relationship Manager to manage and strengthen relationships with assigned corporate accounts, driving client satisfaction, retention, and long-term value.

You will serve as the primary point of contact for clients, ensuring seamless service delivery and effective renewal management. Collaborate with Operations, Medical Services, Claims, Billing, Provider Management and other teams to address client concerns, monitor service performance, and