Strategic Client Success Lead (Hybrid/Night Shift)
MicroSourcing International
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Benefits offered by this job
Job summary
MicroSourcing in the Philippines seeks a Client Relationship Manager to lead day-to-day client engagements across multiple projects, ensuring high-quality deliverables and proactive issue resolution. In this senior role reporting to the VP of Client Success, you will serve as the internal SME for each client, coordinate across distributed teams, and drive growth through strong partnerships.
The role requires 3+ years in high-touch client services, mastery of American English, and willingness to
Qualifications
- Bachelor's degree required or related field.
- 3+ years in high-touch client services environment.
- Mastery of American English, written and spoken.
Responsibilities
- Manage day-to-day service delivery for multiple client projects.
- Provide high-touch client support across industries.
- Maintain executive-level communication with client points of contact.
- Collaborate with global delivery teams to meet client needs.
- Identify growth opportunities with existing partnerships and coordinate with Sales.
Skills
Education
Tools
Job description
MicroSourcing in the Philippines seeks a Client Relationship Manager to lead day-to-day client engagements across multiple projects, ensuring high-quality deliverables and proactive issue resolution. In this senior role reporting to the VP of Client Success, you will serve as the internal SME for each client, coordinate across distributed teams, and drive growth through strong partnerships.
The role requires 3+ years in high-touch client services, mastery of American English, and willingness to
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