Strategic Client Engagement & Growth Specialist

AIA Shared Services; Makati; On-site; PHP 600,000 - 800,000; Full time

Job summary

MediCard Phils., Inc. is a leading HMO provider in the Philippines, seeking a dynamic professional to drive client engagement and retention across the client lifecycle. You will design campaigns, review performance, and educate clients on HMO benefits to maximize value for member companies.

Coordinate with internal teams to ensure a seamless client experience, gather feedback, and support upsell opportunities while maintaining strong relationships with stakeholders and partners.

Qualifications

• Experience in client engagement and account management in healthcare or insurance sectors.

Responsibilities

• Develop and implement client engagement strategies aligned with company goals.
• Analyze client data to identify segments and tailor engagement initiatives.
• Monitor client satisfaction and address issues to improve service delivery.
• Conduct regular client meetings to review performance and renewals.

Skills

Client engagement

Data analysis

Customer communication

Account management

Job description

MediCard Phils., Inc. is a leading HMO provider in the Philippines, seeking a dynamic professional to drive client engagement and retention across the client lifecycle. You will design campaigns, review performance, and educate clients on HMO benefits to maximize value for member companies.

Coordinate with internal teams to ensure a seamless client experience, gather feedback, and support upsell opportunities while maintaining strong relationships with stakeholders and partners.