Strategic Account Manager — Growth & Retention

IT Smart Technologies, Inc.

Quezon City

On-site

PHP 420,000 - 780,000

Full time

14 days+

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Job summary

IT Smart Technologies, Inc. in Quezon City is seeking an Account Manager for a full-time on-site role.

You will manage client relationships, develop account strategies, and ensure timely delivery of services and products to meet client needs. The ideal candidate holds a Bachelor’s degree with 3–5 years of experience, and demonstrates strong communication and negotiation skills, plus proficiency in CRM software and Microsoft Office.

Qualifications

Bachelor's degree in Business Administration, Marketing, or related field.
3-5 years of experience in account management or related role.
Strong communication and negotiation skills.
Proficiency in CRM software and Microsoft Office Suite.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.

Responsibilities

Manage and nurture client relationships to drive satisfaction and retention.
Develop and implement account strategies to meet client needs and achieve business goals.
Collaborate with internal teams to ensure timely delivery of services and products.
Prepare and present performance reports to clients, highlighting key metrics and growth opportunities.
Identify and pursue opportunities for account growth and expansion.