Strategic Account Executive

Twilio; Mexico; On-site; PHP 3,890,300 - 5,835,450; Full time

Benefits offered by this job

Competitive pay

Generous time off

Healthcare benefits

Retirement savings program

Job summary

Twilio is seeking a Strategic Account Executive to join their team, focusing on growing existing Japanese customers. This remote role will involve developing strategic plans and collaborating with internal teams. Ideal candidates will have over 5 years of sales experience and native-level Japanese communication skills.

Candidates should be comfortable working with technical leaders and possess a track record of business growth. Twilio offers competitive pay and comprehensive benefits.

Qualifications

• 5+ years of experience in high-touch sales focused on Japanese customers.
• Demonstrated track record of business growth and strategy execution.
• Comfortable influencing business and technical leaders.

Responsibilities

• Develop and implement a territory plan and winning strategy for target accounts.
• Collaborate with internal stakeholders to align goals and obtain support.
• Forecast business revenue and manage sales funnel effectively.

Skills

High-touch sales experience

Native level Japanese communication

Growth strategy development

Understanding of cloud technology

Experience with telecom companies

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

See yourself at Twilio

Join the team as our next Strategic Account Executive in Japan

About the job

This position plays a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up‑sell and cross‑sell, and collaborate with internal stakeholders, such as marketing, solution engineering, partner managers and product managers.

Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast‑moving technology startups.

Responsibilities

• Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
• Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them.
• Forecast the business, including revenue, opportunities with expected annual run‑rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross‑sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
• Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5+ years of combined experience in high‑touch sales experience for Japanese customers with native level Japanese language communication
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Demonstrated track record of growth of business, growth strategy development and execution.
• Challenger mindset with appetite to acquire new business and customers
• Record of delivering market‑driven results, especially to scale and enterprise customers
• Capable to understand English as business level and communicate in writings
• Deep experience working with telecom companies, carriers, or global communications platforms
• Software, SaaS, CPaaS or CCaaS experience with AI capabilities
• Cloud Technology Sales - IaaS/PaaS, virtualization, security
• Experience working with/at System Integrators, Resell and Value‑Added resellers to drive large and broad customer coverage with external partner organizations

Location

This role will be remote, and based in Japan.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in‑person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio is proud to be an equal opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law.