STRATA OFFICER -ONSITE- FEMALE & ONSITE -URGENT

REMCO BPO CORPORATION; Mabalacat; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive Salary

Morning Shift

Weekends Off

HMO / Health Card after 1 year of-ten

12 Days Leave

Birthday Token

Employee of the Month Cash Prize

Job summary

REMCO BPO CORPORATION based in the Philippines is seeking an organized administrative assistant to support property and strata management activities. You will collaborate with Strata/Property Managers, the sales team, tenants, landlords, and contractors to handle documentation, billing, accounts, levies, invoices, and tenancy records with accuracy and efficiency.

The ideal candidate has experience in strata or real estate administration, familiarity with Australian processes is a plus, and

Qualifications

• Experience in strata or property management, real estate administration, leasing, or a similar role is preferred.
• Experience with Australian property or strata processes is advantageous.
• Hands-on experience processing accounts, billing, strata levies, invoices, payments, and related financial records.
• Strong organizational and administrative skills, with the ability to manage multiple properties and records.
• Excellent written and verbal communication skills.
• Strong customer service with professional telephone/email etiquette.
• Proactive and self-motivated, able to identify issues and follow up with minimal supervision.
• Proficiency in Microsoft Office, Google Workspace, and related systems.

Responsibilities

• Assist with lease preparation, renewals, and coordinating maintenance and repairs.
• Provide admin support to property managers and sales team (documentation, filing, scheduling).
• Liaise with tenants, landlords, contractors, and stakeholders.
• Handle communications via reception phone and email with high service standards.
• Maintain accurate property files and tenancy records.
• Prepare STRATA search, levy, property listings, and tenancy-related documents.
• Coordinate inspections and ensure compliance with property regulations.
• Follow company policies and procedures.
• Manage instructions and tasks from Strata Manager and Team Leader.
• Perform other tasks as assigned by supervisors.

Skills

Organizational skills

Administrative skills

Customer service

Communication

MS Office

Google Workspace

Property management systems

Accounting systems

CRM

Tools

MS Office

Google Workspace

Property management systems

Accounting systems

CRM

Job description

About the role

Provide administrative and operational support for property and strata management activities. The successful candidate will work closely with Strata/Property Managers, the Sales Team, tenants, landlords, contractors, and other stakeholders to ensure property-related tasks, documentation, maintenance, billing, accounts, levies, invoices, and tenancy records are handled accurately and efficiently.

Key responsibilities

• Assist with lease preparation, renewals, and coordinating maintenance and repairs
• Provide administrative support to property managers and the sales team (documentation, filing, scheduling)
• Liaise professionally with tenants, landlords, contractors, and stakeholders
• Handle communications via reception phone call, reception email, and delivering excellent customer service
• Maintain accurate and up-to-date property files and tenancy records in line with Australian property standards
• Prepare STRATA search, levy, property listings, and tenancy-related documents
• Coordinate inspections and ensure compliance with property regulations
• Adhere to all company policies and procedures
• Perform other tasks as assigned by SM/supervisors or management
• Manage instruction and assign task from Strata Manager and Team Leader

About you

• Previous experience in strata management, property management, real estate administration, leasing, or a similar role is preferred
• Experience working with Australian property or strata processes is highly advantageous
• Hands-on experience processing accounts, billing, strata levies, invoices, payments, and related financial records
• Strong understanding of invoice processing, account tracking, and billing administration
• Excellent organizational and administrative skills, with the ability to keep multiple properties, accounts, invoices, and records organized
• Strong attention to detail and accuracy when handling financial and property-related information
• Excellent written and verbal communication skills
• Strong customer service skills and professional telephone/email etiquette
• Proactive and self-motivated, with the ability to identify issues and follow up on pending tasks without constant supervision
• Strong computer skills and proficiency in Microsoft Office, Google Workspace, property management systems, accounting systems, CRM, or similar platforms

Benefits

• Competitive Salary
• Morning Shift
• Weekends Off
• HMO / Health Card after 1 year of tenure
• 12 Days Leave
• Birthday Token
• Employee of the Month Cash Prize