Store Supervisor - Coffee Team Lead & Ops Coach

STARBREAKER CORP; Arayat; On-site; PHP 335,000 - 513,000; Full time

Job summary

STARBREAKER CORP seeks a Store Supervisor with Barista oversight duties in ARAYAT Pampanga. You will coach Baristas, ensure product quality, and maintain store operations with a focus on speed, accuracy, and customer care.

You will lead scheduling, safety, and adherence to policies while coordinating with team leaders to balance manpower. The role requires proactive leadership in a busy F&B environment.

Qualifications

• Minimum 3 years as supervisor in a restaurant, cafe, or F&B.
• Barista certification or certificate is a plus.
• Willing to work flexible hours and oversee multiple stores.
• Able to structure and analyze qualitative or quantitative data.
• Willing to be assigned to ARAYAT Pampanga stores.

Responsibilities

• Identifies Barista performance challenges, provides assistance, coaches their performance, monitors the progress of skillset, and capability for continuous improvement on the job.
• Supervises Barista to ensure that serving of all products is with friendly, individualized attention towards each customer. Educates customers about all/premium beverage and food items.
• Trains and oversees Baristas and ensures that products are prepared by them according to the approved made and processed in a timely manner to meet the speed and demand of the market and or customers.
• Ensures welfare, safety, and security of employees, location, and store operation in general.
• Manages staff schedules to meet the required manpower in various shifts and activities of his assigned store/s.
• Coordinates with Team Leaders or Supervisors to balance manpower schedules and implement necessary staff movements.
• Oversees cashiering and operational fund management; ensures that standard fund/amount is available in a timely manner. Administers bank deposits and sales reporting according to policies and procedures.
• Maintains product expertise and prepares coffee mixture according to the approved made and process.
• Manages and implements cleanliness, sanitation, and overall food and beverage safety, functioning equipment, and supplies available for efficient operation of the store.
• Keeps workspace, and cart/store in its best condition. Coordinates all necessary repairs, refurbishing, and or maintenance jobs to ensure the overall look, and store/brand are according to approved identity.
• Implements company policies, procedures, and protocols and any others that the company may introduce or revise from time to time.
• Facilitates incident investigations involving employees or the general condition of the store, and its operation in relation with the lessor.
• Administers the reporting requirements on employee benefits or Timekeeping related documents - Daily Time Records, pay slips, uniforms, etc.
• Aids marketing promotions or store events and educate his staff accordingly.

Skills

Staff supervision

Customer service

Coaching performance

Team scheduling

Food & beverage knowledge

Education

Certificate in Food & Beverage Service

Tools

POS systems

Job description

STARBREAKER CORP seeks a Store Supervisor with Barista oversight duties in ARAYAT Pampanga. You will coach Baristas, ensure product quality, and maintain store operations with a focus on speed, accuracy, and customer care.

You will lead scheduling, safety, and adherence to policies while coordinating with team leaders to balance manpower. The role requires proactive leadership in a busy F&B environment.